Product Analyst • Senior

Who you are

You have a strong background in data analysis, with at least 5 years of experience in a product analytics role — you've worked with large datasets and have a knack for deriving actionable insights that drive product decisions. Your proficiency in SQL and experience with data visualization tools like Tableau allow you to present complex data in an understandable manner. You are comfortable working with cross-functional teams, collaborating closely with product managers and leadership to enhance customer experiences based on data-driven insights.

You possess excellent communication skills, enabling you to articulate findings and recommendations clearly to stakeholders at all levels. Your analytical mindset helps you to identify trends and patterns in data, and you are adept at using tools like Google Analytics to track user behavior and product performance. You thrive in a fast-paced environment and are passionate about leveraging data to improve products and services.

Desirable

Experience with Python for data manipulation and analysis is a plus, as it allows you to automate processes and enhance your analytical capabilities. Familiarity with A/B testing methodologies and experience in e-commerce analytics will set you apart, as you understand the nuances of user behavior in a digital shopping context.

What you'll do

As a Staff Product Analyst at Coupang, you will be responsible for analyzing tens of millions of data points to provide actionable insights that inform product strategy and decision-making. You will collaborate with product managers to define key performance indicators and metrics that align with business objectives. Your insights will help shape the product roadmap and enhance the overall customer experience.

You will conduct deep dives into user behavior data, identifying trends and opportunities for product improvements. Your role will involve creating dashboards and reports that visualize data effectively, making it accessible for stakeholders. You will also participate in A/B testing initiatives, analyzing results to determine the impact of changes on user engagement and conversion rates.

In addition, you will mentor junior analysts, sharing your expertise and fostering a culture of data-driven decision-making within the team. You will work closely with engineering and design teams to ensure that data collection methods are robust and that insights are actionable. Your contributions will directly impact Coupang's mission to provide an exceptional shopping experience for customers.

What we offer

Coupang offers a dynamic work environment where innovation and creativity are encouraged. You will have the opportunity to work with a talented team of professionals who are passionate about transforming the e-commerce landscape. We provide flexible working arrangements, allowing you to balance your work and personal life effectively. Our commitment to employee growth means you will have access to training and development opportunities to enhance your skills and advance your career.

Join us at Coupang, where you can make a significant impact on the future of commerce. We believe in empowering our employees to take ownership of their work and drive initiatives that lead to meaningful change. If you are ready to take on a challenging and rewarding role in a fast-growing company, we encourage you to apply even if your experience doesn't match every requirement.