Technical Program Manager • Senior

Who you are

You have extensive experience in technical program management, ideally within the eCommerce sector, where you've successfully led cross-functional teams to deliver complex projects on time and within budget. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, as you can bridge the gap between engineering and business objectives. You thrive in a fast-paced environment and are comfortable managing multiple priorities while maintaining a focus on quality and customer satisfaction.

Your background includes a strong understanding of software development processes and methodologies, allowing you to effectively manage project timelines and deliverables. You are adept at using project management tools and techniques to track progress and ensure accountability across teams. You have a proven track record of identifying risks and implementing mitigation strategies to keep projects on track.

Desirable

Experience in the eCommerce industry is a plus, as is familiarity with agile methodologies. You may also have a background in software engineering or a related technical field, which enhances your ability to understand the challenges faced by engineering teams. A passion for customer-centric solutions and a desire to innovate in the eCommerce space will help you excel in this role.

What you'll do

As a Senior Technical Program Manager at Coupang, you will lead the planning and execution of key projects within the eCommerce Engineering team. Your role will involve collaborating with product managers, engineers, and other stakeholders to define project scopes, objectives, and deliverables. You will be responsible for developing detailed project plans, ensuring alignment with business goals, and tracking progress against milestones.

You will facilitate regular project meetings, providing updates to stakeholders and addressing any issues that arise. Your ability to analyze project data and metrics will help you identify areas for improvement and drive continuous enhancement of processes. You will also play a key role in fostering a culture of collaboration and innovation within the team, encouraging team members to share ideas and best practices.

In addition to managing projects, you will mentor junior program managers and contribute to the development of best practices within the organization. Your insights and experience will help shape the future of Coupang's eCommerce initiatives, ensuring that we continue to deliver exceptional experiences for our customers.

What we offer

Coupang provides a dynamic work environment where you can make a significant impact on the future of commerce. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a team that values innovation, collaboration, and a customer-first approach. Join us in our mission to reshape the eCommerce landscape and create unforgettable experiences for our customers.