About Coursera
Transforming lives through accessible online learning
Key Highlights
- Over 40 million learners globally, with courses from top universities
- Raised $443.1 million in Series E funding
- Headquartered in Mountain View, CA with 1001+ employees
- B Corp certified since February 2021, promoting social impact
Coursera, founded in 2012 by Daphne Koller and Andrew Ng, is a leading online learning platform headquartered in Mountain View, CA. With over 40 million learners, Coursera partners with top universities and organizations to offer courses in technology, business, and science. The company has raised $...
🎁 Benefits
Coursera offers comprehensive medical, dental, and vision insurance, along with free access to mental health services. Employees can earn company stoc...
🌟 Culture
Coursera fosters a culture of innovation and community through events like Make-a-thon, where employees can work on passion projects. The company emph...
Overview
Coursera is hiring a Growth Account Manager to help educational institutions and industry partners succeed on their platform. You'll engage, launch, and grow accounts through revenue generation. This role requires strong customer engagement skills and a passion for education.
Job Description
Who you are
You have a background in account management or customer success, ideally within the education or technology sectors — you understand the nuances of building relationships with partners and driving their success on a platform. You are a customer-first builder who thrives in a collaborative environment, moving fast and simplifying processes to achieve impactful results.
You possess strong analytical skills, enabling you to interpret data and metrics that matter for partner growth — you can identify opportunities for improvement and implement strategies that drive engagement and revenue. Your communication skills are top-notch, allowing you to articulate value propositions clearly and effectively to diverse stakeholders.
What you'll do
In this role, you will be responsible for managing a portfolio of Tier 2 and 3 partners, focusing on their growth and success on Coursera's platform. You will engage with partners to understand their needs, launch their programs, and provide ongoing support to ensure they achieve their goals. You will analyze performance metrics and collaborate with internal teams to optimize partner experiences and drive revenue growth.
You will work closely with the Growth Accounts team to develop strategies that enhance partner engagement and retention. Your role will involve regular communication with partners, providing them with insights and resources to maximize their impact on the platform. You will also contribute to the development of best practices and tools that support partner success across the organization.
What we offer
Coursera offers a flexible work environment that allows you to choose how and where you work best, whether from home or a Coursera hub. You will be part of a globally distributed team that values innovation and collaboration. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products. Join us to make a global impact in the education sector.
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