Account Manager • Mid-Level

Who you are

You are a programmatic, data-driven Account Manager with a strong focus on customer advocacy and revenue growth. You thrive in collaborative environments and enjoy working with cross-functional teams to refine strategies and operationalize successful approaches. Your curiosity drives you to explore innovative solutions and challenge assumptions, ensuring that you contribute effectively to the team's mission of revolutionizing employment.

You understand the importance of balancing customer needs with business objectives, and you are determined to drive ideas from inception through to completion. Your experience in managing customer relationships and contract discussions equips you to handle expansion and renewal motions effectively. You are a self-starter who is excited about the potential impact of your work on the global workforce.

What you'll do

In this role, you will serve as the primary owner of customer expansion, renewals, and contract discussions. You will work closely with the engineering, product, finance, and operations teams to test various approaches and refine strategies that enhance customer retention and long-term value. Your responsibilities will include analyzing customer data to identify growth opportunities and implementing strategies that drive revenue. You will also advocate for customers within the organization, ensuring their needs are met while aligning with business goals.

What we offer

At Finch, you will be part of a diverse team that values velocity, curiosity, and empathy. We encourage you to apply even if your experience doesn't precisely match the job description. You will have the opportunity to work in a dynamic environment where your contributions can have a significant impact on the future of work. We prioritize security and privacy, and we are committed to building a culture that supports innovation and collaboration.