About Cresta
Real-time AI insights for superior customer service
Key Highlights
- Headquartered in Sunnyvale, CA with 201-500 employees
- $276 million raised in Series C funding
- AI-driven platform enhances sales and service agent performance
- Mobile-compatible for expert support at every touchpoint
Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...
🎁 Benefits
Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...
🌟 Culture
Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...
Operations Manager • Senior
Overview
Cresta is hiring a Deal Strategy & Operations Manager to lead complex enterprise deals from quote to close. This role requires strategic thinking and strong collaboration skills. You'll work closely with the Commercial Strategy & Operations team.
Job Description
Who you are
You have a strong background in deal strategy and operations, with experience managing complex enterprise deals. Your strategic mindset allows you to navigate non-standard agreements effectively, ensuring successful outcomes from quote to close. You excel in collaboration, working closely with cross-functional teams to drive results and enhance operational efficiency.
You possess excellent communication skills, enabling you to articulate strategies clearly to stakeholders and team members alike. Your analytical abilities help you assess deal structures and identify opportunities for improvement, ensuring that every deal aligns with the company's objectives. You are comfortable working in a fast-paced environment and can adapt to changing priorities while maintaining focus on key deliverables.
What you'll do
As the Deal Strategy & Operations Manager, you will own the strategy and execution of Cresta's most complex enterprise deals. You will act as the quarterback, coordinating efforts across various teams to ensure seamless execution from quote to close. Your role will involve analyzing deal structures, identifying potential risks, and proposing solutions to mitigate them.
You will collaborate closely with sales, legal, and finance teams to develop competitive proposals that meet customer needs while aligning with Cresta's business goals. Your insights will help shape the company's approach to deal-making, driving improvements in processes and outcomes. You will also be responsible for tracking deal performance and providing regular updates to leadership on progress and challenges.
What we offer
Cresta offers a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a talented team of AI and ML experts, contributing to a mission that aims to revolutionize the workforce with AI. We provide competitive compensation and benefits, along with opportunities for professional growth and development within the company.
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