About Cresta
Real-time AI insights for superior customer service
Key Highlights
- Headquartered in Sunnyvale, CA with 201-500 employees
- $276 million raised in Series C funding
- AI-driven platform enhances sales and service agent performance
- Mobile-compatible for expert support at every touchpoint
Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...
🎁 Benefits
Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...
🌟 Culture
Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...
Sales Development Manager • Lead
Overview
Cresta is hiring a Sales Development Manager to build and inspire a team of SDRs focused on key account prospecting. You'll implement processes and own pipeline targets. This role requires strong leadership and strategic thinking.
Job Description
Who you are
You have a proven track record in sales development, with experience in building and leading high-performing teams. Your leadership style is inspiring, and you excel at coaching team members to achieve their best. You understand the importance of strategic prospecting and have a knack for developing repeatable processes that drive results. You are data-driven and can analyze performance metrics to refine strategies and improve outcomes. You thrive in a fast-paced environment and are passionate about leveraging AI to enhance customer interactions.
Desirable
Experience in the AI or technology sector is a plus, as is familiarity with contact center operations. You are comfortable working with cross-functional teams and have a strong understanding of the sales cycle. Your communication skills are top-notch, allowing you to effectively convey ideas and motivate your team. You are adaptable and open to feedback, always looking for ways to improve both yourself and your team.
What you'll do
As the Sales Development Manager at Cresta, you will lead a team of 6+ Sales Development Representatives, focusing on creatively prospecting into key accounts. You will implement and refine the SDR playbook, ensuring that your team has the tools and strategies they need to succeed. You will take full ownership of pipeline targets, setting ambitious goals and working closely with your team to achieve them. Your role will involve regular coaching sessions, performance reviews, and fostering a culture of creativity and growth within your team. You will collaborate with marketing and sales leadership to align strategies and drive customer engagement. Additionally, you will analyze data to track team performance and identify areas for improvement, ensuring that your team is always operating at its best.
What we offer
Cresta offers a dynamic work environment where innovation is at the forefront. You will have the opportunity to work with a talented team of AI and ML experts, contributing to a mission that is transforming the contact center industry. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in revolutionizing the workforce with AI and making a meaningful impact in customer interactions.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Cresta.
Similar Jobs You Might Like
Based on your interests and this role
Sales Development Manager
Flex is seeking a Sales Development Manager to lead a team of SDRs focused on acquiring and expanding relationships with partners and customers. This role requires strong leadership skills and a proven track record in business development.
Sales Development Manager
Assembled is hiring a Sales Development Manager to build and optimize their Sales Development program. You'll manage a team of SDRs and collaborate closely with Marketing, Sales, and Partnerships. This role requires strong leadership and strategic skills.
Sales Development Manager
Flex is seeking a Sales Development Manager to lead a team of SDRs focused on acquiring and expanding relationships with partners and customers. This role requires strong leadership skills and a proven track record in business development.
Sales Manager
HockeyStack is hiring a Sales Development Manager to enhance the systems and execution of their outbound sales engine. You'll leverage proprietary automation systems to drive operational excellence. This role requires strong leadership and sales strategy skills.
Sales Manager
Navan is seeking a Senior Manager of Sales Development to lead a team of sales development representatives and drive business impact. You'll focus on hiring, training, and optimizing sales processes. This role requires 3+ years of experience managing sales teams in a SaaS environment.