Site Reliability Engineer

Who you are

You have a strong background in infrastructure engineering and site reliability, with experience in designing and building scalable systems that support rapid engineering workflows. You thrive in collaborative environments where autonomy is encouraged, and you understand the importance of security and efficiency in infrastructure management. Your problem-solving skills enable you to tackle complex challenges and optimize processes effectively.

You are familiar with cloud technologies and have experience working with various infrastructure tools and platforms. You understand the nuances of maintaining high availability and reliability in production environments, and you are committed to continuous improvement and innovation in your work.

What you'll do

As a member of the infrastructure team, you will be responsible for designing and building the core infrastructure that supports Cresta's engineering efforts. You will collaborate with cross-functional teams to ensure that the infrastructure meets the needs of the engineering team, allowing them to execute quickly and securely. Your role will involve implementing best practices for infrastructure management, monitoring system performance, and ensuring that security protocols are followed.

You will also have the opportunity to contribute to the development of automation tools and processes that enhance the efficiency of the engineering team. By leveraging your expertise, you will help Cresta maintain its competitive advantage in the AI-driven contact center space. Your contributions will directly impact the company's ability to deliver exceptional customer experiences through innovative technology.

What we offer

Cresta provides a dynamic work environment where you can grow your skills and make a meaningful impact. You will be part of a world-class team that is dedicated to revolutionizing the workforce with AI. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

Join us on this exciting journey and help shape the future of work at Cresta. We offer competitive compensation and the opportunity to work with leading experts in AI and machine learning, as well as the chance to contribute to a mission-driven company that is making a difference in the contact center industry.