Infrastructure Software Engineer

Who you are

You have a strong background in infrastructure engineering, with experience in designing and building scalable systems that support rapid development and deployment. Your expertise in Kubernetes allows you to manage containerized applications effectively, ensuring high availability and performance. You thrive in collaborative environments where autonomy is encouraged, and you are comfortable taking ownership of your projects. You understand the importance of security in infrastructure and are committed to implementing best practices to protect systems and data.

You are familiar with cloud platforms and have experience working with CI/CD pipelines to streamline development processes. Your problem-solving skills enable you to troubleshoot complex issues and optimize system performance. You are passionate about leveraging technology to improve workflows and empower teams to work smarter and faster. You are also open to learning new technologies and methodologies to enhance your skill set and contribute to the team's success.

What you'll do

As an Infrastructure Software Engineer at Cresta, you will be responsible for designing and building the core infrastructure that supports our engineering teams. You will work closely with other engineers to understand their needs and develop solutions that enhance productivity and security. Your role will involve managing Kubernetes clusters, ensuring they are optimized for performance and reliability. You will also implement monitoring and alerting systems to proactively identify and resolve issues.

You will collaborate with cross-functional teams to integrate infrastructure solutions with existing systems and processes. Your contributions will help streamline workflows and automate repetitive tasks, allowing teams to focus on delivering value to our customers. You will participate in code reviews and provide mentorship to junior engineers, fostering a culture of continuous improvement and knowledge sharing.

What we offer

Cresta offers a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a talented team of AI and ML experts, contributing to a platform that is revolutionizing the contact center industry. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to unlock the true potential of customer conversations through cutting-edge technology.