Cresta

About Cresta

Real-time AI insights for superior customer service

🏢 Tech👥 201-500 employees📅 Founded 2017📍 Heritage District, Sunnyvale, CA💰 $276m4.4
B2BArtificial IntelligenceCustomer serviceSaaSSales

Key Highlights

  • Headquartered in Sunnyvale, CA with 201-500 employees
  • $276 million raised in Series C funding
  • AI-driven platform enhances sales and service agent performance
  • Mobile-compatible for expert support at every touchpoint

Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...

🎁 Benefits

Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...

🌟 Culture

Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...

Cresta

Infrastructure Software Engineer

CrestaBucharest

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Skills & Technologies

Overview

Cresta is hiring an Infrastructure Software Engineer to design and build core infrastructure that enhances engineering productivity and security. You'll work with Kubernetes in a collaborative environment in Bucharest.

Job Description

Who you are

You have a strong background in infrastructure engineering, with experience in designing and building scalable systems that support rapid development and deployment. Your expertise in Kubernetes allows you to manage container orchestration effectively, ensuring high availability and performance of applications. You thrive in collaborative environments where autonomy is encouraged, and you are comfortable taking ownership of your projects.

You possess a solid understanding of cloud infrastructure and have experience with various cloud providers. Your ability to troubleshoot complex issues and optimize system performance is complemented by your strong communication skills, enabling you to work effectively with cross-functional teams. You are passionate about leveraging technology to improve operational efficiency and drive innovation.

What you'll do

As an Infrastructure Software Engineer at Cresta, you will be responsible for designing and implementing the core infrastructure that supports our engineering teams. You will work closely with developers to understand their needs and create solutions that enhance their productivity. Your role will involve managing Kubernetes clusters, ensuring they are optimized for performance and security.

You will also be tasked with automating deployment processes and monitoring system health to proactively address any issues that arise. Collaborating with the AI and ML teams, you will help integrate infrastructure solutions that enable the seamless operation of our AI-driven platform. Your contributions will directly impact the efficiency of our engineering processes and the overall success of our mission to revolutionize customer interactions.

What we offer

At Cresta, you will join a team of world-class experts in AI and machine learning, working on cutting-edge technology that transforms the contact center industry. We offer a dynamic work environment where your ideas are valued, and you have the opportunity to make a significant impact. Our culture promotes continuous learning and professional growth, and we encourage you to apply even if your experience doesn't match every requirement. Join us on this exciting journey to shape the future of work with AI.

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