About Cresta
Real-time AI insights for superior customer service
Key Highlights
- Headquartered in Sunnyvale, CA with 201-500 employees
- $276 million raised in Series C funding
- AI-driven platform enhances sales and service agent performance
- Mobile-compatible for expert support at every touchpoint
Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...
🎁 Benefits
Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...
🌟 Culture
Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...
Overview
Cresta is hiring a Strategic Solutions Engineer to partner with a Sales Director and showcase the power of their AI-driven platform to potential customers. This role involves providing technical insights and conducting product demos. Experience in technical solutioning is essential.
Job Description
Who you are
You have a strong background in technical solutioning and are comfortable engaging with both internal and external stakeholders. You understand customer technical requirements and can effectively communicate complex concepts in a clear manner. Your experience allows you to conduct product demonstrations that highlight the value of innovative solutions. You thrive in collaborative environments and enjoy working closely with sales teams to drive customer success. You are passionate about leveraging AI and human intelligence to enhance customer interactions and improve operational efficiency.
What you'll do
As a Strategic Solutions Engineer at Cresta, you will partner with a Sales Director to demonstrate the capabilities of our AI-driven platform to potential customers. You will engage with stakeholders to understand their technical needs and provide tailored solutions that align with their business objectives. Your role will involve conducting product demos and managing technical validation activities to ensure that our solutions meet customer expectations. You will play a crucial role in showcasing how Cresta can transform customer conversations into competitive advantages. You will also collaborate with cross-functional teams to refine our offerings based on customer feedback and market trends.
What we offer
Cresta provides a dynamic work environment where innovation is at the forefront. You will be part of a team that is dedicated to revolutionizing the workforce with AI. We offer competitive compensation and opportunities for professional growth within a rapidly expanding company. Join us on this exciting journey to shape the future of customer engagement.
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