About Crusoe
Sustainable AI cloud solutions for a greener future
Key Highlights
- Headquartered in Denver, Colorado
- 501-1000 employees focused on AI and renewable energy
- First vertically integrated AI cloud platform
- Committed to sustainable computing practices
Crusoe is a pioneering AI cloud platform headquartered in Denver, Colorado, that utilizes clean, renewable energy to power its operations. The company focuses on providing scalable computing resources for AI and machine learning applications, serving a diverse range of clients across various industr...
🎁 Benefits
Crusoe offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support work-life balance....
🌟 Culture
Crusoe fosters a culture centered on sustainability and innovation, encouraging employees to contribute to environmentally friendly computing solution...
Overview
Crusoe is hiring a Senior Cloud Support Engineer to empower customers in leveraging sustainable GPU compute power for AI and other advanced technologies. You'll work with cloud technologies and provide technical support to drive innovation. This role requires a deep understanding of cloud technologies and customer success.
Job Description
Who you are
You are a highly motivated technical professional with a passion for customer success and a deep understanding of cloud technologies. You have experience in providing technical support and are committed to Crusoe's mission of sustainable technology. Your background includes working with high-performance computing and a strong grasp of AI/ML applications.
You possess excellent problem-solving skills and can communicate complex technical concepts clearly to customers. You thrive in collaborative environments and enjoy working with cutting-edge technologies to solve complex challenges. Your commitment to innovation and sustainability aligns with Crusoe's values, making you an ideal fit for the team.
What you'll do
As a Senior Cloud Support Engineer, you will be the primary point of contact for technical support, ensuring customers can seamlessly utilize Crusoe Cloud for their research and development needs. You will drive meaningful innovation by helping customers leverage sustainable GPU compute power for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology.
You will collaborate with a talented team to address customer inquiries and technical challenges, ensuring a high level of customer satisfaction. Your role will involve troubleshooting complex issues, providing guidance on best practices, and contributing to the continuous improvement of Crusoe's cloud infrastructure. You will also participate in exciting projects that push the boundaries of technology and sustainability.
What we offer
Crusoe offers a full-time position with a Tuesday to Saturday shift pattern, allowing for a mix of on-site and remote work. You will be part of a team that is setting the pace for responsible, transformative cloud infrastructure. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds in our team. Join us in our mission to accelerate the abundance of energy and intelligence through sustainable technology.
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