Cyara

About Cyara

Transforming customer experience with automated assurance

🏢 Retail👥 251-1K📅 Founded 2006📍 Redwood City, California, United States

Key Highlights

  • Headquartered in Redwood City, California
  • Over 1,000 enterprise customers including Vodafone & Telstra
  • Supports the entire CX software development lifecycle
  • Flexible remote work policy and generous PTO

Cyara, headquartered in Redwood City, California, is the leading Automated CX Assurance Platform provider, serving notable clients like Vodafone, Telstra, and American Express. The platform supports the entire customer experience software development lifecycle, including design, functional testing, ...

🎁 Benefits

Cyara offers competitive salaries, equity options, generous PTO, and a flexible remote work policy. Employees also benefit from a learning budget to s...

🌟 Culture

Cyara fosters a culture focused on innovation and customer success, encouraging teams to prioritize quality and efficiency in delivering exceptional c...

Cyara

Engineering Manager Lead

CyaraMelbourne

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Overview

Cyara is hiring an Engineering Manager for their DevOps team to lead the implementation of agile processes and automation strategies. You'll work with AWS and DevOps practices to enhance customer experience assurance. This position requires strong leadership and technical skills in DevOps methodologies.

Job Description

Who you are

You have a proven track record as an Engineering Manager with a focus on DevOps, demonstrating your ability to lead teams in implementing agile methodologies and continuous integration practices. Your experience with AWS and automation tools has equipped you to drive efficiency and productivity within your team. You are a delivery-focused individual who values collaboration and the development of others, ensuring that your team succeeds in achieving its goals. Your strong communication skills enable you to navigate complex situations and translate them into actionable plans for your team. You advocate for agile processes and understand the importance of fostering a culture of continuous improvement.

What you'll do

In this role, you will lead the DevOps team at Cyara, focusing on the implementation of agile processes that enhance the efficiency of our customer experience assurance platform. You will be responsible for advocating and practicing continuous integration and continuous deployment, ensuring that our systems are robust and reliable. Your leadership will guide the team in automating processes that improve productivity and reduce friction in our workflows. You will collaborate closely with cross-functional teams to ensure that our AI-powered solutions are delivered seamlessly and meet the high standards expected by our clients. Your role will also involve mentoring team members, fostering their professional growth, and promoting a culture of innovation and excellence within the team.

What we offer

At Cyara, we are committed to creating a diverse and inclusive workplace where every individual feels valued and empowered. We offer competitive compensation packages and opportunities for professional development. You will have the chance to work with cutting-edge technology in a supportive environment that encourages collaboration and creativity. Join us in our mission to transform customer experience assurance and make a meaningful impact in the industry.

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