About Dandy
Modernizing dentistry with seamless technology solutions
Key Highlights
- Over 2 million daily users of Dandy dental products
- Raised $4.4 million in seed funding
- Headquartered in New York, NY
- 1001+ employees dedicated to transforming dental practices
Dandy is revolutionizing the dental industry by providing a digital dental lab platform that simplifies operations for dentists. Based in New York, NY, Dandy has raised $4.4 million in seed funding and serves over 2 million users daily with its innovative solutions for dental practices. The company ...
🎁 Benefits
Dandy offers comprehensive health plans, including medical, dental, and vision coverage, with employer contributions to HSAs. The company promotes a f...
🌟 Culture
Dandy's culture is centered around modernizing the dental industry by integrating technology into practice management. The company respects the comple...
Overview
Dandy is seeking a Clinical Support Trainer & CX Expert in Removables to drive clinical adoption and customer excellence. You'll deliver high-impact training and support to dental practices, ensuring they confidently adopt digital workflows. This role requires expertise in clinical support and training delivery.
Job Description
Who you are
You have a strong background in clinical support and training, ideally within the dental or healthcare industry. Your experience includes delivering high-impact training sessions and providing expert guidance on complex clinical cases. You are comfortable with digital workflows and have a passion for empowering clinicians to adopt new technologies confidently. You possess excellent communication skills, enabling you to coach and mentor clinicians effectively. You thrive in a hybrid work environment and are willing to travel up to 50% for in-practice training and support. You are dedicated to customer excellence and understand the importance of building strong relationships with dental practices.
What you'll do
In this role, you will be responsible for delivering localized, high-impact onboarding sessions, both virtually and in-practice, to build clinician confidence with scanning and digital workflows. You will observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality. Your expertise will be crucial in resolving technical clinical issues, ensuring that practices receive the support they need to succeed. You will collaborate closely with the market launch team to shape customer success and long-term digital adoption strategies. Your role will involve continuous learning and adaptation to new technologies and workflows, ensuring that you remain a trusted resource for clinicians.
What we offer
Dandy offers a dynamic work environment where you can make a significant impact on the dental industry. You will have the opportunity to work with cutting-edge technology and be part of a team that is dedicated to transforming dental practices worldwide. We provide a supportive culture that values innovation and collaboration, and we encourage you to apply even if your experience doesn't match every requirement. Our commitment to inclusivity means that we strive to create an accessible workplace for all individuals, ensuring that everyone can thrive in their roles.
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