About Darkroom
Accelerating brand growth through strategic marketing
Key Highlights
- Headquartered in Los Angeles, California
- Specializes in Brand & Identity and Growth Marketing
- Team size of 11-50 employees
- Focus on digital product development and creative production
Darkroom is a growth marketing agency headquartered in Los Angeles, California, specializing in launching brands and accelerating their market presence. With a focus on Brand & Identity, Digital Products, Creative Production, and Growth Marketing, Darkroom has successfully partnered with various cli...
🎁 Benefits
Darkroom offers competitive salaries, equity options, flexible remote work policies, and generous PTO to support work-life balance....
🌟 Culture
Darkroom fosters a culture of collaboration and creativity, encouraging team members to contribute ideas and take ownership of projects. The interdisc...
Overview
Darkroom is hiring a Senior Retention Marketing Manager to lead CRM strategies and enhance customer engagement. You'll leverage creativity and technical expertise to drive retention efforts. This role requires a strong background in CRM and marketing operations.
Job Description
Who you are
You are a seasoned CRM strategist with a proven track record in retention marketing. With at least 5 years of experience, you have successfully developed and executed strategies that enhance customer engagement and loyalty. Your creativity is matched by your technical depth, allowing you to analyze data and derive actionable insights that drive results. You thrive in a fast-paced environment and are adept at collaborating with cross-functional teams to achieve common goals.
You possess a strong understanding of customer journey mapping and have experience with various CRM tools and platforms. Your analytical mindset enables you to measure the effectiveness of retention campaigns and make data-driven decisions. You are passionate about creating personalized customer experiences that foster long-term relationships and drive revenue growth.
What you'll do
In this role, you will lead the development and execution of retention marketing strategies that align with Darkroom's overall business objectives. You will work closely with the marketing team to design and implement campaigns that engage customers at every stage of their journey. Your responsibilities will include analyzing customer data to identify trends and opportunities for improvement, as well as collaborating with product and sales teams to ensure a cohesive approach to customer retention.
You will also be responsible for monitoring key performance indicators and reporting on the success of retention initiatives. By leveraging your expertise in CRM and marketing operations, you will drive continuous improvement and innovation in our retention efforts. You will play a critical role in enhancing customer satisfaction and loyalty, ultimately contributing to Darkroom's growth and success.
What we offer
At Darkroom, we offer a dynamic work environment where creativity and innovation are encouraged. You will have the opportunity to work with a talented team of professionals who are passionate about redefining the marketing landscape. We provide competitive compensation and benefits, as well as opportunities for professional development and growth within the company. Join us in shaping the future of marketing and making a meaningful impact on our clients' success.
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