About Darkroom
Accelerating brand growth through strategic marketing
Key Highlights
- Headquartered in Los Angeles, California
- Specializes in Brand & Identity and Growth Marketing
- Team size of 11-50 employees
- Focus on digital product development and creative production
Darkroom is a growth marketing agency headquartered in Los Angeles, California, specializing in launching brands and accelerating their market presence. With a focus on Brand & Identity, Digital Products, Creative Production, and Growth Marketing, Darkroom has successfully partnered with various cli...
🎁 Benefits
Darkroom offers competitive salaries, equity options, flexible remote work policies, and generous PTO to support work-life balance....
🌟 Culture
Darkroom fosters a culture of collaboration and creativity, encouraging team members to contribute ideas and take ownership of projects. The interdisc...
Overview
Darkroom is hiring a Senior Retention Marketing Manager to lead CRM strategies and enhance customer engagement. This role requires a blend of creativity and technical expertise in retention marketing.
Job Description
Who you are
You are a seasoned CRM strategist with a strong background in retention marketing, bringing creativity and technical depth to your role. With a proven track record in driving customer engagement, you understand the nuances of customer journeys and how to optimize them for maximum impact. You thrive in a fast-paced environment and are adept at using data to inform your strategies. Your experience in e-commerce and digital marketing equips you with the skills to enhance customer loyalty and retention effectively.
You possess excellent communication skills, allowing you to collaborate effectively with cross-functional teams, including creative, technical, and operational staff. Your analytical mindset enables you to interpret data and derive actionable insights that drive marketing strategies. You are passionate about leveraging technology to improve customer experiences and are always looking for innovative ways to engage customers.
What you'll do
In this role, you will lead the development and execution of retention marketing strategies that enhance customer loyalty and drive revenue growth. You will analyze customer data to identify trends and opportunities for engagement, crafting targeted campaigns that resonate with our audience. Collaborating closely with the creative team, you will ensure that all marketing materials align with our brand voice and effectively communicate our value proposition.
You will also be responsible for measuring the effectiveness of retention initiatives, using metrics to assess performance and make data-driven decisions. Your insights will inform future marketing strategies, helping to refine our approach to customer engagement. Additionally, you will work with the technology team to implement tools and systems that support retention efforts, ensuring a seamless experience for our customers.
What we offer
At Darkroom, we provide a dynamic work environment that fosters creativity and innovation. You will have the opportunity to work with a talented team dedicated to redefining growth marketing. We offer competitive compensation and benefits, along with opportunities for professional development and growth within the company. Join us in shaping the future of marketing and making a measurable impact in the industry.
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