About Databricks
Empowering data teams with unified analytics
Key Highlights
- Headquartered in San Francisco, CA
- Valuation of $43 billion with $3.5 billion raised
- Serves over 7,000 customers including Comcast and Shell
- Utilizes Apache Spark for big data processing
Databricks, headquartered in San Francisco, California, is a unified data analytics platform that simplifies data engineering and collaborative data science. Trusted by over 7,000 organizations, including Fortune 500 companies like Comcast and Shell, Databricks has raised $3.5 billion in funding, ac...
🎁 Benefits
Databricks offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a l...
🌟 Culture
Databricks fosters a culture of innovation with a strong emphasis on data-driven decision-making. The company values collaboration across teams and en...
Engagement Manager • Mid-Level
Overview
Databricks is hiring an Engagement Manager to establish partnerships with Canadian customers and ensure they achieve the best value from the Databricks platform. This role involves collaborating with Sales, Customer Success, and Product Teams to enhance customer satisfaction.
Job Description
Who you are
You have a strong background in customer engagement and project management, with a focus on delivering value to clients. Your experience includes working closely with cross-functional teams to ensure successful project delivery and customer satisfaction. You understand the importance of building long-term relationships with clients and are skilled at identifying opportunities for upselling services. You are adept at consulting with clients to understand their needs and translating those into actionable plans. Your communication skills allow you to effectively articulate the business value of services to clients and stakeholders alike.
Desirable
Experience in the technology sector, particularly with data platforms or cloud services, is a plus. Familiarity with project management tools and methodologies will help you excel in this role. A background in sales or customer success can also enhance your effectiveness as an Engagement Manager.
What you'll do
As an Engagement Manager at Databricks, you will be responsible for orchestrating customer engagements from vision to delivery. You will work closely with clients to understand their requirements and ensure they are leveraging the Databricks platform to its fullest potential. Your role will involve estimating project scopes, developing statements of work, and collaborating with sales teams to align on customer needs. You will also monitor the success of engagements and follow up with clients to ensure satisfaction and identify further opportunities for service expansion. Your strategic position will require you to partner with various teams within the organization to drive customer success initiatives and enhance the overall customer experience.
What we offer
At Databricks, we value our employees and offer a collaborative work environment where you can thrive. You will have the opportunity to work with cutting-edge technology and contribute to the success of our clients. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to empower organizations to make data-driven decisions and achieve their goals.
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