Platform Engineer • Senior

Who you are

You have a strong background in platform reliability and incident response, with at least 5 years of experience in a technical role focused on monitoring and observability. Your expertise in AWS and container orchestration tools like Docker and Kubernetes allows you to design effective observability solutions that enhance platform stability.

You thrive in high-pressure situations, coordinating cross-functional teams to rapidly detect, mitigate, and resolve incidents. Your analytical mindset and problem-solving skills enable you to lead complex investigations, ensuring that customer experience remains a top priority.

You are proficient in scripting and programming languages, particularly Python, which you use to automate monitoring tasks and improve system performance. Your familiarity with monitoring tools such as Prometheus and Grafana helps you visualize system health and performance metrics effectively.

You possess excellent communication skills, allowing you to articulate technical concepts to both technical and non-technical stakeholders. You are a team player who enjoys collaborating with engineers, product managers, and customer support teams to drive systemic improvements.

Desirable

Experience with cloud-native architectures and familiarity with CI/CD practices would be a plus. Knowledge of incident management tools and frameworks can further enhance your contributions to the team.

What you'll do

As a Senior Platform Monitoring Engineer at Databricks, you will lead the investigation of platform incidents, coordinating efforts across various teams to ensure swift resolution. You will design and implement observability solutions that provide deep insights into system performance, enabling proactive incident management.

You will work closely with engineering teams to identify and address potential reliability issues before they impact customers. Your role will involve analyzing system metrics and logs to uncover trends and anomalies, driving improvements in platform stability and performance.

You will also contribute to the development of monitoring tools and dashboards, ensuring that critical metrics are easily accessible to the team. Your insights will help shape the future of Databricks' platform, enhancing the overall customer experience.

In addition to your technical responsibilities, you will mentor junior engineers, sharing your knowledge and best practices in incident response and monitoring. You will play a key role in fostering a culture of reliability and customer obsession within the team.

What we offer

Databricks provides a dynamic work environment where you can grow your skills and make a significant impact. We offer competitive compensation and benefits, including flexible working hours and opportunities for professional development. Join us in our mission to empower data teams and tackle the world's most challenging problems.