About Databricks
Empowering data teams with unified analytics
Key Highlights
- Headquartered in San Francisco, CA
- Valuation of $43 billion with $3.5 billion raised
- Serves over 7,000 customers including Comcast and Shell
- Utilizes Apache Spark for big data processing
Databricks, headquartered in San Francisco, California, is a unified data analytics platform that simplifies data engineering and collaborative data science. Trusted by over 7,000 organizations, including Fortune 500 companies like Comcast and Shell, Databricks has raised $3.5 billion in funding, ac...
🎁 Benefits
Databricks offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a l...
🌟 Culture
Databricks fosters a culture of innovation with a strong emphasis on data-driven decision-making. The company values collaboration across teams and en...
Technical Solutions Engineer • Senior
Skills & Technologies
Overview
Databricks is hiring a Senior Data & AI Technical Solutions Engineer to help customers debug and maintain production data pipelines and AI workflows. You'll work with technologies like Apache Spark and Delta to ensure smooth operations. This role requires proven troubleshooting experience.
Job Description
Who you are
You have a strong background in data engineering and AI workflows, with proven experience in troubleshooting and optimizing production systems. Your expertise in the Databricks platform allows you to provide exceptional support to customers, ensuring their data pipelines run smoothly and efficiently. You are empathetic in your communications, able to diffuse escalations during incidents, and act with urgency to find solutions. Your collaborative spirit enables you to work effectively with product engineering teams and technical account managers to deliver an excellent customer experience.
You possess deep knowledge of Spark core internals, Spark SQL, and Delta, which allows you to conduct thorough code-level analyses of customer workloads. Your ability to understand complex systems and identify issues quickly makes you a valuable asset to the team. You are committed to continuous learning and development, always seeking to deepen your product expertise across various technologies.
What you'll do
As a Senior Data & AI Technical Solutions Engineer at Databricks, you will be the first point of contact for customer production issues, providing initial analysis, troubleshooting, and resolution for data engineering and AI workloads. You will dive deep into code-level analysis to address issues related to Databricks products, ensuring that customers achieve their strategic objectives. Your role will involve collaborating with other teams at Databricks to enhance the customer experience and simplify product usage.
You will be responsible for maintaining stable production data pipelines and AI workflows, helping customers debug issues and optimize their workloads. Your proactive approach will help prevent future problems, and your ability to communicate effectively will ensure that customers feel supported throughout their journey with Databricks. You will also contribute to the global support engineering organization, known for its technical depth and commitment to customer service.
What we offer
At Databricks, you will join a world-class team dedicated to transforming the way organizations use data and AI. We offer a collaborative work environment where your contributions will have a direct impact on our customers' success. You will have opportunities for professional growth and development, working alongside talented individuals who are passionate about technology and customer service. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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