About DataCamp
Empowering data science education for everyone
Key Highlights
- Headquartered in Midtown South, New York, NY
- Raised $31.2 million in funding
- Over 1,001 employees globally
- Clients include Deloitte and PayPal
DataCamp is a leading data science learning platform headquartered in Midtown South, New York, NY, with over 1,001 employees. The company has raised $31.2 million in funding and serves a diverse clientele, including major firms like Deloitte and PayPal. DataCamp specializes in career-focused learnin...
🎁 Benefits
DataCamp offers stock options, generous healthcare benefits, fully paid parental leave, a personal development budget, and a personal office equipment...
🌟 Culture
DataCamp fosters a culture focused on specialized data education, helping learners excel in competitive fields. The company prioritizes innovation in ...
Customer Success Manager • Senior
Overview
DataCamp is hiring a Senior Customer Success Manager to enhance data and AI readiness at enterprise organizations. You'll leverage DataCamp's platform to drive client retention and growth. This role requires a strong understanding of the data and AI landscape.
Job Description
Who you are
You have a proven track record in customer success management, particularly in the data and AI sectors. With a deep understanding of enterprise organizations, you excel at identifying upskilling opportunities and gaps in various business lines. Your ability to drive retention and growth is complemented by your knowledge of the data and AI landscape, including vendors and strategic applications.
You embody DataCamp's core values of data-driven action, transparency, ownership, and customer focus. Thriving in a fast-paced, high-performing sales organization, you are passionate about empowering clients to harness the power of data and AI. Your coaching skills enable you to guide clients on how to best leverage DataCamp's offerings for their data transformation journeys.
What you'll do
In this role, you will be responsible for increasing data and AI readiness at enterprise organizations through the power of DataCamp. You will engage with clients to understand their specific needs and tailor DataCamp's solutions to meet those needs effectively. Your success will depend on your ability to coach clients on leveraging the DataCamp for Business platform, ensuring they maximize their investment in data and AI training.
You will collaborate closely with various departments, including People and Learning and Development, to identify skill gaps and opportunities for improvement. Your role will involve analyzing client feedback and usage data to refine DataCamp's offerings and enhance customer satisfaction. You will also play a key role in driving client retention and growth, ensuring that DataCamp remains a trusted partner in their data and AI transformation efforts.
What we offer
DataCamp offers a competitive compensation package, including a total range (base + OTE) for this role of $147,000. In addition to salary, you will have access to equity options, unlimited PTO, and a 401K retirement plan with matching contributions. We prioritize the well-being of our employees and provide comprehensive insurance options, including medical, dental, vision, and life insurance. Join us in our mission to empower learners and organizations with essential data and AI skills.
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