About DataCamp
Empowering data science education for everyone
Key Highlights
- Headquartered in Midtown South, New York, NY
- Raised $31.2 million in funding
- Over 1,001 employees globally
- Clients include Deloitte and PayPal
DataCamp is a leading data science learning platform headquartered in Midtown South, New York, NY, with over 1,001 employees. The company has raised $31.2 million in funding and serves a diverse clientele, including major firms like Deloitte and PayPal. DataCamp specializes in career-focused learnin...
🎁 Benefits
DataCamp offers stock options, generous healthcare benefits, fully paid parental leave, a personal development budget, and a personal office equipment...
🌟 Culture
DataCamp fosters a culture focused on specialized data education, helping learners excel in competitive fields. The company prioritizes innovation in ...
Overview
DataCamp is hiring a Senior Customer Success Manager to enhance data and AI readiness at enterprise organizations. You'll leverage DataCamp's platform to drive client retention and growth. This role requires a strong understanding of the data and AI landscape.
Job Description
Who you are
You have a proven track record in customer success, particularly in the data and AI sectors — your experience has equipped you with the skills to identify upskilling opportunities and gaps within organizations. You thrive in a collaborative environment, working closely with clients to understand their needs and tailor solutions that drive retention and growth. Your ability to communicate complex concepts clearly is essential, as you will coach clients on leveraging DataCamp's offerings effectively.
You embody DataCamp's core values of data-driven action, transparency, ownership, and customer focus — these principles guide your interactions with clients and your approach to problem-solving. You are comfortable navigating the fast-paced nature of a high-performing sales organization, and you are driven by a passion for helping others succeed in their data and AI transformation journeys.
What you'll do
In this role, you will be responsible for increasing data and AI readiness at enterprise organizations through the power of DataCamp. You will engage with various business lines, People and Learning and Development departments, and data and AI functions to identify opportunities for upskilling. Your success will depend on your ability to understand the diverse subject matter and features of the DataCamp for Business platform, enabling you to coach clients on how to best leverage these offerings.
You will work closely with clients to drive retention and growth, ensuring they maximize the value of DataCamp's platform. This involves understanding their unique challenges and providing tailored solutions that align with their data and AI goals. You will also collaborate with internal teams to enhance the customer experience and contribute to the overall success of DataCamp's mission.
What we offer
DataCamp offers a competitive compensation package, including a total range (base + OTE) for this role of $147,000. You will also have access to equity options, unlimited PTO, a 401K retirement plan with matching, and comprehensive insurance coverage including medical, dental, vision, and life insurance. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.
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