Datadog

About Datadog

The cloud monitoring platform engineers love

Key Highlights

  • Public company (NYSE: DDOG) - strong equity upside
  • 26,000+ enterprise customers including Netflix & Samsung
  • NYC headquarters with offices in Paris, Dublin, Sydney
  • $1.5B raised from Sequoia, IVP, and Index Ventures

Datadog (NYSE: DDOG) is a leading cloud observability platform that provides monitoring and analytics for applications, infrastructure, and logs. Trusted by over 26,000 customers including major companies like Netflix, Samsung, and Airbnb, Datadog is headquartered in New York City. The company went ...

🎁 Benefits

Datadog offers competitive salaries, equity options, generous PTO policies, and a flexible remote work policy. Employees also benefit from a learning ...

🌟 Culture

Datadog fosters an engineering-first culture, with 70% of its workforce comprising engineers. The company emphasizes a strong focus on solving complex...

Datadog

Sales Engineer Mid-Level

DatadogTokyo - Hybrid

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Skills & Technologies

Overview

Datadog is hiring a Sales Engineer (Customer Success) to provide technical expertise in sales presentations and product demonstrations. You'll work closely with sales and customer success teams to articulate the value proposition and assist clients during onboarding. This role requires strong technical skills and a collaborative mindset.

Job Description

Who you are

You have a strong background in sales engineering, ideally with experience in customer success roles — you understand the importance of technical expertise in closing sales opportunities and ensuring customer satisfaction. You enjoy collaborating with various teams to resolve customer concerns and escalate issues when necessary. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart. You thrive in a hybrid office culture, valuing the relationships and collaboration that come from working closely with your team.

Desirable

Experience with Datadog products or similar technologies is a plus — you are eager to continually learn and build your competitive knowledge and technical skills. You have a knack for delivering engaging product and technical presentations that resonate with clients, helping them understand the value of the solutions you offer.

What you'll do

As a Sales Engineer at Datadog, you will partner with the sales and customer success teams to articulate the overall value proposition of Datadog's offerings to potential and existing clients. You will deliver product demonstrations and technical presentations, showcasing how Datadog can meet their needs. Your role will involve assisting clients during the onboarding process, helping them navigate any roadblocks they encounter. You will also maintain a direct line of communication with the product team, providing valuable feedback based on customer interactions to help prioritize feature requests. Your creativity and problem-solving skills will be essential as you address a variety of technical challenges throughout the customer lifecycle.

What we offer

Datadog fosters a friendly and collaborative office culture, where you can thrive in a hybrid work environment that promotes work-life harmony. You will have the opportunity to work with a passionate team that values your input and encourages your professional growth. We believe in the limitless potential of our employees and are committed to providing the resources and support you need to succeed in your role.

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