Account Manager • Mid-Level

Who you are

You have a proven track record in account management, particularly with enterprise clients, and understand the nuances of building long-term relationships. Your ability to communicate effectively and empathize with customer needs sets you apart as a trusted advisor. You thrive in a collaborative environment, working closely with cross-functional teams to deliver tailored solutions that meet diverse business goals. You are proactive in identifying growth opportunities and are committed to ensuring customer satisfaction through exceptional service. Your analytical mindset allows you to assess customer performance and suggest strategies for maximizing the value of our platform. You are adaptable and can navigate the complexities of a rapidly evolving market, always keeping the customer’s best interests at heart.

What you'll do

As an Enterprise Account Manager at Deliverect, you will play a critical role in managing relationships with our largest and most strategic customers. You will be responsible for driving growth by identifying opportunities for expansion and ensuring that our enterprise partners maximize the value of our platform. Your mission will involve collaborating with customers to understand their unique needs and goals, providing them with the support they require to succeed. You will work closely with the Growth team to develop innovative strategies that enhance customer engagement and satisfaction. Your contributions will directly impact how businesses connect with their customers, making you an integral part of our mission to revolutionize commerce. You will also be expected to track customer performance metrics and report on progress, ensuring that we continuously improve our offerings based on customer feedback.

What we offer

At Deliverect, we offer a dynamic work environment where your contributions are valued and recognized. You will have the opportunity to work with a talented team of professionals who are dedicated to driving customer success. We believe in fostering a culture of growth and collaboration, where every team member is encouraged to share their ideas and insights. Our commitment to innovation means that you will be at the forefront of industry developments, helping to shape the future of commerce. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our exciting journey to empower businesses and transform the way they operate.