About Deliveroo
Bringing local restaurants to your doorstep
Key Highlights
- Operates in 11 markets globally, serving millions of consumers
- Over 100,000 restaurant partners and grocers
- $1.6 billion raised in Series G funding
- Delivers food in under 30 minutes through a hyperlocal marketplace
Deliveroo is a leading food delivery service headquartered in the City of London, UK, operating in 11 markets worldwide. With over 100,000 restaurant partners and grocers, Deliveroo has raised $1.6 billion in funding and employs over 1,000 people. The company connects consumers, restaurants, and rid...
🎁 Benefits
Employees enjoy work-from-home opportunities, access to Deliveroo Plus for free delivery on all orders, life assurance, discounts with partner compani...
🌟 Culture
Deliveroo's culture is rooted in innovation and responsiveness to market demands. The company leverages the gig economy to provide fast, reliable deli...
Overview
Deliveroo is hiring a Partner Operations Manager to enhance delivery operations for high-volume partners. You'll collaborate with various teams to improve site performance and partner experience. This role requires strong communication and operational understanding.
Job Description
Who you are
You have a solid background in operations management, ideally with experience in the food delivery or logistics sector. You understand the intricacies of partner relationships and how to optimize operational performance. Your communication skills are top-notch, allowing you to convey complex information clearly to both internal and external stakeholders. You are adept at problem-solving and can navigate challenges that arise in a fast-paced environment. You have a strategic mindset, understanding how operational decisions impact the overall business objectives. You are committed to fostering a culture of diversity, equity, and inclusion in all aspects of your work.
What you'll do
As a Partner Operations Manager at Deliveroo, you will be responsible for improving the delivery operations associated with our highest volume partners. You will work closely with the commercial team to equip them with the necessary tools to enhance site performance. Your role will involve resolving issues across multiple teams and testing solutions to address operational challenges. You will collaborate with the Product team to ensure that the voice of the partner is considered in the development of new features. Additionally, you will lead the rollout of these features with both internal and external partners. You will also be involved in expanding existing partnerships and launching new ones, ensuring high operational performance throughout the process. Your ability to deliver clear messages and updates to stakeholders will be crucial in this role.
What we offer
At Deliveroo, we offer a dynamic work environment where you can make a significant impact on our operations. You will have the opportunity to work with a diverse team and contribute to the success of our partners. We are committed to your professional development and provide resources to help you grow in your career. We value innovation and encourage you to bring your ideas to the table. Join us in our mission to improve the food delivery experience for customers and partners alike.
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