Ai Solutions Architect • Senior

Who you are

You are an experienced AI Solutions Architect with a strong background in deploying AI systems into production environments. You understand the intricacies of building scalable and secure infrastructures that support sophisticated AI applications. Your curiosity drives you to continuously evolve and refine your skills, ensuring that you stay at the forefront of AI technology. You possess the fundamental traits of being scrappy, optimistic, persistent, and empathetic, which align with Dialpad's mission of enhancing customer communications through AI.

You have a proven track record of working collaboratively within teams, bridging the gap between research and practical application. Your ability to communicate complex ideas clearly and effectively makes you a valuable asset in any project. You thrive in environments that challenge you to think critically and creatively, and you are excited about the potential of AI to transform customer interactions.

What you'll do

As a Senior AI Solutions Architect at Dialpad, you will take the lead in deploying autonomous AI systems into complex customer infrastructures. Your role will involve collaborating closely with research teams to ensure that the AI prototypes are effectively integrated into production environments. You will be responsible for ensuring that these systems are not only functional but also scalable and secure, meeting the high standards expected by Dialpad's clients.

You will work on refining the AI capabilities of Dialpad's platform, contributing to the continuous evolution of the technology that powers customer communications. Your insights will help shape the future of how businesses interact with their customers, leveraging real-time AI-driven insights to enhance communication strategies. You will also mentor junior team members, sharing your expertise and fostering a culture of learning and innovation within the team.

What we offer

Dialpad offers a dynamic work environment where you can thrive and grow your career. You will be part of a team that values collaboration and innovation, working towards a shared mission of making customer communications more effective. We provide opportunities for professional development and encourage you to apply even if you don't meet every single requirement. Join us in transforming how businesses communicate with their customers using cutting-edge AI technology.