Ai Solutions Architect • Senior

Who you are

You have a strong background in AI and machine learning, with experience in deploying complex AI systems into production environments. Your ability to bridge the gap between sophisticated AI prototypes and mission-critical infrastructures is key to your success in this role. You thrive in collaborative environments and are driven by a desire to make a significant impact on customer communications through innovative solutions. You possess the traits of curiosity, optimism, and persistence, which align with Dialpad's mission of enhancing customer interactions.

You are familiar with cloud computing platforms and understand the importance of scalability and security in deploying AI solutions. Your experience allows you to navigate complex customer infrastructures, ensuring that AI systems are not only effective but also reliable and secure. You are passionate about continuous learning and evolution, leveraging industry-leading AI technologies to refine both the platform and your own skills.

What you'll do

As a Senior AI Solutions Architect at Dialpad, you will take the lead in deploying autonomous AI systems into customer environments, ensuring they are scalable and secure. You will collaborate closely with research teams to understand the capabilities of AI prototypes and translate them into practical applications that enhance customer communications. Your role will involve working with various stakeholders to identify customer needs and tailor AI solutions accordingly, ensuring that they meet the highest standards of performance and reliability.

You will also be responsible for overseeing the integration of AI systems into existing customer infrastructures, addressing any challenges that arise during deployment. Your expertise will guide the development of best practices for AI implementation, ensuring that solutions are not only effective but also sustainable in the long term. You will play a crucial role in mentoring junior team members, sharing your knowledge and experience to foster a culture of learning and innovation within the team.

What we offer

Dialpad offers a dynamic work environment where you can thrive as part of a collaborative team. You will have the opportunity to work on cutting-edge AI technologies that are transforming customer communications. The company values continuous evolution and encourages employees to leverage their skills and creativity to drive impactful solutions. You will be part of a mission-driven organization that prioritizes customer success and employee growth, providing a supportive atmosphere for professional development.