Sales Operations • Mid-Level

Who you are

You have a strong background in sales operations, ideally with 5+ years of experience in a similar role. You understand the intricacies of revenue forecasting and pipeline management, and you have a knack for identifying risks and opportunities early in the sales cycle. Your analytical mindset allows you to develop insights that drive sales performance and productivity. You are comfortable working cross-functionally and can effectively communicate with sales leadership to align on territory design and account segmentation strategies.

You possess excellent organizational skills and are adept at managing multiple projects simultaneously. You are detail-oriented and have a proven track record of developing and maintaining dashboards that provide visibility into team performance and key business metrics. Your ability to analyze sales cycle trends and conversion rates helps you surface actionable insights that can enhance sales strategies. You thrive in a collaborative environment and are committed to supporting your team in achieving ambitious revenue targets.

What you'll do

As the Sales Operations Manager at Discord, you will own the revenue forecasting and pipeline management processes, delivering accurate projections to leadership on a weekly and monthly basis. You will partner closely with sales leadership to design effective territory and account strategies that maximize revenue potential and enhance seller productivity. Leading the annual and quarterly quota-setting process will be a key responsibility, ensuring that targets are data-driven and aligned with business objectives.

You will develop and maintain comprehensive dashboards and reporting systems that provide sales leaders with visibility into team performance, pipeline health, and other key business metrics. Your analytical skills will be crucial in analyzing sales cycle trends, win/loss patterns, and conversion rates, allowing you to surface insights that can inform strategic decisions. You will also play a vital role in optimizing sales processes and ensuring that the sales organization operates efficiently to meet its revenue goals.

What we offer

At Discord, we are committed to creating a supportive and inclusive work environment. We offer competitive compensation and benefits packages, along with opportunities for professional growth and development. You will have the chance to work with a talented team that is passionate about enhancing the gaming experience for millions of users worldwide. Join us in shaping the future of gaming communication and collaboration.