About dLocal
Empowering payments in emerging markets globally
Key Highlights
- Headquartered in Montevideo, Uruguay with 1001+ employees
- $357 million raised in funding to date
- Serves major clients like Amazon and Shopify
- Offers a unified API for payments and payouts
dLocal is a leading payments platform headquartered in Tres Cruces, Montevideo, Uruguay, specializing in enabling global merchants to connect with billions of users in emerging markets. The company has raised $357 million in funding and serves clients like Amazon and Shopify, providing a seamless so...
🎁 Benefits
Employees enjoy competitive salaries, equity options, generous PTO, and a remote-friendly work policy that supports work-life balance....
🌟 Culture
dLocal fosters a culture focused on innovation and inclusivity, emphasizing its mission to bridge the payments gap in emerging markets while promoting...
Overview
dLocal is hiring a Senior Account Manager to oversee a portfolio of global clients and drive revenue growth through upselling and cross-selling. This role requires experience in account management and building lasting partnerships.
Job Description
Who you are
You have a proven track record in account management, ideally with 5+ years of experience overseeing client portfolios and driving revenue growth. You excel at identifying new business opportunities and building lasting partnerships with clients, ensuring their needs are met and exceeded. Your customer-centric approach means you thrive on understanding client challenges and delivering tailored solutions that enhance their experience with our services.
You are a strong communicator, capable of articulating complex ideas clearly and effectively to diverse stakeholders. Your ability to collaborate with cross-functional teams, including sales, marketing, and product development, allows you to align client needs with company offerings seamlessly. You are adaptable and thrive in a fast-paced environment, where you can leverage your problem-solving skills to navigate challenges and seize opportunities.
What you'll do
As a Senior Account Manager at dLocal, you will oversee a diverse portfolio of global clients, ensuring their satisfaction and success with our payment solutions. You will identify new business opportunities within existing accounts, driving revenue growth through upselling and cross-selling initiatives. Your role will involve regular communication with clients to understand their evolving needs and provide strategic guidance on how to optimize their payment processes.
You will collaborate closely with internal teams to ensure that client feedback is incorporated into product development and service enhancements. By building strong relationships with key stakeholders, you will act as a trusted advisor, helping clients navigate the complexities of payment processing in emerging markets. Your insights will be invaluable in shaping our approach to client engagement and retention.
What we offer
At dLocal, we foster a flexible, remote-first culture that values collaboration and innovation. You will be part of a global team that is dedicated to making a meaningful impact in the payments industry. We offer competitive benefits, including travel opportunities, health coverage, and learning resources to support your professional growth. Join us and be part of a company that is transforming how businesses operate in emerging markets.
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