Account Manager • Senior

Who you are

You have a proven track record in account management, with experience nurturing client relationships and delivering exceptional service. Your strategic mindset allows you to identify opportunities that add genuine value to your clients' businesses, ensuring that projects are executed to the highest standards. You excel in balancing relationship building with rigorous project management, effectively managing scope, timing, and risk. Your ability to inspire and lead a talented group of professionals fosters a culture of inclusion and teamwork.

You are comfortable working in a hybrid environment, adapting to both in-studio and remote work settings. Your entrepreneurial approach to problem-solving encourages creativity and innovation within your team. You stay informed about industry trends and best practices, providing clients with relevant insights that drive tangible business results. Your strong communication skills enable you to act as a trusted adviser and brand champion for your clients.

What you'll do

As a Senior Account Manager at AKQA, you will own and nurture key client relationships, acting as a facilitator between clients and multidisciplinary teams. You will lead complex, multi-discipline projects from inception to completion, ensuring alignment among all stakeholders. Your role will involve monitoring and maintaining a strong pipeline of client growth, generating ideas and actions that deliver measurable outcomes. You will collaborate closely with Account Directors and various teams across strategy, creative, technology, and production to drive project success.

You will be responsible for managing project scope, timing, and risk, keeping teams aligned and focused on delivering outstanding work. Your leadership will inspire a culture of inclusion and teamwork, encouraging your colleagues to grow and excel in their roles. You will also provide clients with insights on industry trends and benchmarks, helping them navigate challenges and seize opportunities. Your commitment to fostering strong client relationships will be key to achieving business objectives and driving growth for AKQA.

What we offer

At AKQA, you will be part of a multidisciplinary team united by purpose, craft, and curiosity. We support a hybrid work model that promotes creativity, balance, and flexibility. Our inclusive and forward-thinking environment encourages collaboration and innovation, allowing you to thrive in your role. We are committed to your professional growth and development, providing opportunities to expand your skills and advance your career within the organization.