About dLocal
Empowering payments in emerging markets globally
Key Highlights
- Headquartered in Montevideo, Uruguay with 1001+ employees
- $357 million raised in funding to date
- Serves major clients like Amazon and Shopify
- Offers a unified API for payments and payouts
dLocal is a leading payments platform headquartered in Tres Cruces, Montevideo, Uruguay, specializing in enabling global merchants to connect with billions of users in emerging markets. The company has raised $357 million in funding and serves clients like Amazon and Shopify, providing a seamless so...
🎁 Benefits
Employees enjoy competitive salaries, equity options, generous PTO, and a remote-friendly work policy that supports work-life balance....
🌟 Culture
dLocal fosters a culture focused on innovation and inclusivity, emphasizing its mission to bridge the payments gap in emerging markets while promoting...
Overview
dLocal is hiring a Senior Account Manager to oversee a portfolio of global clients and drive revenue growth through upselling and cross-selling. This role requires experience in account management and a customer-centric approach.
Job Description
Who you are
You have a proven track record in account management, ideally with 5+ years of experience overseeing global clients. You excel at identifying new business opportunities and building lasting partnerships that drive revenue growth. Your customer-centric mindset allows you to understand client needs and deliver tailored solutions that enhance their experience with dLocal.
You thrive in a dynamic, remote-first environment and are comfortable collaborating with diverse teams across different cultures. Your strong communication skills enable you to articulate value propositions effectively and foster trust with clients. You are a builder at heart, always looking for ways to improve processes and outcomes for both clients and the company.
Desirable
Experience in the payments industry or working with emerging markets is a plus. Familiarity with data-driven decision-making and the ability to leverage analytics to inform strategies will set you apart. You are adaptable and open to learning, eager to grow within a fast-paced organization.
What you'll do
As a Senior Account Manager at dLocal, you will oversee a portfolio of global clients, ensuring their needs are met and expectations exceeded. You will identify new business opportunities within your accounts, driving revenue growth through upselling and cross-selling initiatives. Your role will involve regular communication with clients to understand their evolving needs and provide solutions that align with their goals.
You will collaborate closely with internal teams, including sales, product, and customer support, to ensure a seamless experience for clients. Your insights will help shape product offerings and improve service delivery. You will also play a key role in developing strategies to enhance client satisfaction and retention, contributing to the overall success of dLocal.
What we offer
Joining dLocal means being part of a global team that values flexibility and collaboration. We offer a dynamic work culture that encourages innovation and personal growth. You will have access to travel, health, and learning benefits, among others, as part of our commitment to employee well-being. We believe in empowering our team members to take ownership of their roles and make a meaningful impact in the payments landscape.
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