Solutions Engineer • Mid-Level

Who you are

You have a strong background in solution architecture, with a deep understanding of SaaS architectures and APIs. Your ability to communicate complex technical concepts to stakeholders at all levels sets you apart, allowing you to effectively gather requirements and provide tailored solutions. You thrive in collaborative environments, working closely with sales teams to ensure customer success throughout their journey with Docebo.

Your expertise extends to data privacy and security standards, ensuring that all solutions comply with relevant regulations. You are adept at both pre and post-sales activities, demonstrating a commitment to customer satisfaction and success. Your passion for technology and learning drives you to stay updated on industry trends and best practices, enabling you to provide valuable insights to clients.

Desirable

Experience with AI technologies and their application in learning platforms is a plus. Familiarity with integration frameworks will enhance your ability to deliver comprehensive solutions that meet customer needs.

What you'll do

As a Solutions Architect at Docebo, you will play a pivotal role in shaping the customer experience. You will collaborate with the sales team to understand client requirements and design solutions that leverage our learning platform's capabilities. Your responsibilities will include conducting technical presentations, demonstrating product features, and addressing any technical concerns that arise during the sales process.

You will also work closely with pre-sales solution consultants to ensure that all aspects of the solution are aligned with customer expectations. Your role will involve guiding customers through the deployment and roll-out phases, ensuring a smooth transition and successful implementation of our solutions.

In addition, you will be responsible for providing ongoing support and consultation to customers, helping them maximize the value of our platform. Your ability to explain complex technical concepts in an accessible manner will be crucial in building strong relationships with clients and fostering trust in our solutions.

What we offer

At Docebo, we believe in the power of AI to transform the learning experience. You will be part of a dynamic team that values innovation and challenges the status quo. We offer a collaborative work environment where your contributions will directly impact the future of learning.

You will have access to ongoing professional development opportunities, allowing you to enhance your skills and advance your career. Our commitment to employee well-being is reflected in our supportive culture, where we encourage open communication and teamwork.

Join us in our mission to reinvent the way people learn, and be part of a company that values trust, positive intent, and diversity. Together, we can make a real impact on the way teams perform and grow.