Solutions Engineer • Mid-Level

Who you are

You are an experienced Solutions Architect with a strong background in pre-sales and solution design. You have a proven track record of gathering business and technical requirements to create tailored solutions that meet customer objectives. Your ability to lead customer workshops for requirements gathering and solution mapping sets you apart as a Subject Matter Expert in your technology area. You thrive in collaborative environments, working alongside sales colleagues to deliver strategic business value through outcome-oriented services and solutions.

You possess a deep understanding of complex solutioning, particularly in scenarios that involve multiple clouds, managed services, and hosting. Your experience in Managed or Professional Services engagements is highly beneficial, allowing you to navigate the intricacies of customer needs effectively. You are comfortable attending trade shows and conferences, presenting the “Why Rackspace?” message to potential clients and partners.

What you'll do

As a Solutions Architect at Rackspace, you will be a key member of the EMEA Solutions team, responsible for providing specialist pre-sales and consulting services. You will collaborate with sales teams to design solutions that address complex customer requirements, ensuring that they align with strategic business goals. Your role will involve leading the service and solution ownership of designs, which may include tactical solutions as part of a broader strategic plan.

You will engage in the sales lifecycle, working as part of a pursuit team to create solutions that assist customers in their technology and transformation initiatives. Your ability to manage time-sensitive proofs of concept (POC) or proofs of value (POV) will be crucial in demonstrating the effectiveness of proposed solutions. You will partner with internal teams and external partners to deliver solutions on time, within specifications, and on budget, ensuring customer satisfaction and success.

What we offer

At Rackspace, we offer a dynamic work environment where you can grow your skills and advance your career. You will have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional service to our clients. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in making a significant impact in the technology landscape.