Operations Manager • Senior

Who you are

You are a strategic leader with a proven track record in commercial operations, possessing strong change management skills that enable you to integrate new sales methodologies effectively. You have a deep understanding of market dynamics and the sales process, allowing you to translate complex data into actionable business insights. Your experience includes building and leading high-performing teams, optimizing commercial processes, and consistently delivering exceptional results.

You thrive in transformational roles where you can develop and execute overall commercial operations strategies that align with long-term business objectives and global growth plans. You foster a culture of data-driven decision-making, innovation, and continuous process improvement within your team, ensuring that everyone is aligned and motivated to achieve common goals.

What you'll do

In this role, you will oversee the design, implementation, and optimization of sales processes, CRM systems, and supporting tools to maximize sales efficiency across all markets. You will act as a key communication bridge to global sales teams, ensuring buy-in and successful adoption of all commercial strategy and process changes. You will define and implement critical Key Performance Indicators (KPIs) to provide executive leadership with a clear, real-time view of sales performance, pipeline health, and forecast reliability. Your leadership will be crucial in driving high-performance output across the organization.

What we offer

At DoubleVerify, you will be part of a dynamic team that values innovation and excellence. We offer competitive compensation and opportunities for professional growth. You will have the chance to make a significant impact on the organization and help shape the future of commercial operations.