Community Manager • Senior

Who you are

You are a strategic thinker with a passion for community engagement — you understand the importance of building relationships and fostering a sense of belonging among users. With experience in community management, you have a proven track record of creating and implementing effective community strategies that resonate with diverse audiences.

You thrive in collaborative environments — working closely with cross-functional teams such as Product, Engineering, Marketing, and Customer Support is second nature to you. Your ability to communicate effectively and build trust with stakeholders ensures that the community's voice is heard and valued within the organization.

You are hands-on and proactive — you enjoy engaging directly with community members, moderating discussions, and addressing concerns. Your empathetic approach helps cultivate joy, trust, safety, and belonging through every interaction.

You are innovative and creative — you bring fresh ideas to the table and are not afraid to experiment with new approaches to enhance community engagement. Your ability to analyze data and feedback allows you to make informed decisions that drive community growth and satisfaction.

What you'll do

As a Senior Community Manager at Duolingo, you will play a pivotal role in shaping the community function from the ground up. You will collaborate with the Head of Community to define best practices and establish a vision for a high-impact global community. Your strategic insights will guide the development of community initiatives that align with Duolingo's mission to provide accessible education.

You will lead day-to-day engagement across community channels, ensuring that interactions with learners, moderators, superfans, and ambassadors are meaningful and impactful. Your hands-on approach will help you understand the needs and preferences of community members, allowing you to tailor experiences that resonate with them.

You will partner closely with various teams to integrate community feedback into product development and marketing strategies. By advocating for the community's voice, you will help shape the direction of Duolingo's offerings and enhance user experiences.

What we offer

At Duolingo, you will have the opportunity to work in a mission-driven environment where your contributions directly impact the lives of millions of learners. We offer a collaborative culture that values creativity and innovation, providing you with the resources and support needed to succeed in your role. Join us in our journey to make education universally accessible and meaningful.