Community Manager • Senior

Who you are

You are a strategic thinker with a passion for community engagement — you understand the importance of building relationships and fostering a sense of belonging among users. With experience in community management, you have a proven track record of creating and implementing successful community strategies that resonate with diverse audiences.

You thrive in collaborative environments and enjoy working with cross-functional teams — your ability to communicate effectively with Product, Engineering, Marketing, and Customer Support ensures that the community's voice is heard and valued. You are hands-on and ready to lead day-to-day engagement across community channels, bringing joy and trust to every interaction.

You are innovative and creative, always looking for new ways to enhance user experience and engagement — your ideas will help define the structure and best practices for the community function at Duolingo. You are comfortable experimenting with big ideas and making data-driven decisions to improve community engagement.

What you'll do

As a Senior Community Manager, you will be responsible for shaping the community function from the ground up — you will work closely with the Head of Community to co-create a vision for a high-impact global community. Your role will involve defining community strategies, best practices, and engagement tactics that align with Duolingo's mission.

You will lead the day-to-day operations of community engagement, ensuring that learners, moderators, superfans, and ambassadors feel valued and connected — your efforts will cultivate a safe and welcoming environment for all users. You will actively participate in community discussions, respond to inquiries, and facilitate interactions that foster a sense of belonging.

You will collaborate with various teams to integrate community feedback into product development and marketing strategies — your insights will help shape the future of Duolingo's offerings. You will also analyze community engagement metrics to assess the effectiveness of your strategies and make data-driven improvements.

What we offer

At Duolingo, you will have limitless learning opportunities and the chance to work with world-class minds — you will be part of a mission-driven team that is dedicated to making education universally accessible. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

Join us in our life-changing mission to develop education for our half a billion learners around the world — your work will have a meaningful impact on how millions engage with language learning. We offer a supportive and collaborative work environment where your contributions will be recognized and celebrated.