
About WalkMe
The digital adoption platform for enterprise success
Key Highlights
- Successful IPO in mid-2021
- Acquired by SAP for $1.5 billion in 2024
- Over 2,000 corporate customers including IBM & Microsoft
- 35 million users across 42+ countries
WalkMe, headquartered in South Beach, San Francisco, CA, is a leading digital adoption platform that empowers organizations to enhance employee and customer engagement. With over 2,000 corporate customers including IBM, LinkedIn, and Microsoft, WalkMe's software enables businesses to measure and max...
🎁 Benefits
WalkMe offers comprehensive health care coverage for medical, dental, and vision, a 401(k) plan with company matching, generous parental leave program...
🌟 Culture
WalkMe fosters a culture centered around transparency and innovation, focusing on providing visibility into the tech stack for CIOs and executive mana...
Overview
WalkMe is seeking a Senior Community Manager to lead engagement with their customer community across multiple channels. You'll focus on enhancing user experience and productivity while collaborating with cross-functional teams. This role requires strong community management skills and a passion for digital adoption.
Job Description
Who you are
You have a proven track record in community management, with experience in building and nurturing online communities that foster engagement and collaboration. You understand the importance of creating a sense of belonging among users and have successfully implemented strategies that enhance community interaction. Your ability to connect with diverse audiences and facilitate meaningful conversations is a key strength. You are adept at leveraging digital tools and platforms to create engaging content and experiences that resonate with community members. You thrive in collaborative environments and are skilled at aligning cross-functional teams around community goals. You are passionate about digital transformation and understand how effective community engagement can drive business success.
What you'll do
As the Senior Community Manager at WalkMe, you will take the lead in shaping the community experience for our users. You will be responsible for developing and executing strategies that enhance engagement across various channels, ensuring that our community feels connected to each other and to the WalkMe ecosystem. You will own and evolve WalkMe World, our central hub for Digital Adoption Professionals, creating a vibrant space for learning and inspiration. Your role will involve collaborating with product, marketing, and customer success teams to align community initiatives with broader business objectives. You will analyze community feedback and metrics to continuously improve the user experience and drive participation. You will also facilitate discussions, host events, and create content that encourages knowledge sharing and collaboration among community members. Your leadership will be crucial in building a strong, supportive community that champions digital adoption and transformation.
What we offer
At WalkMe, we believe in the power of community and the impact it can have on our users' success. We offer a dynamic work environment where you can make a real difference in the lives of our customers. You will have the opportunity to work with a talented team dedicated to driving digital transformation through innovative solutions. We provide competitive compensation and benefits, as well as opportunities for professional growth and development. Join us in revolutionizing the digital adoption journey and be part of a company that values collaboration, creativity, and community.
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