Field Service Technician • Entry-Level

Who you are

You are a problem-solver who enjoys tackling technical challenges and helping others stay connected and productive. With a collaborative spirit, you thrive in a team environment and are dedicated to delivering exceptional customer support both remotely and onsite. You have experience with various operating systems and are eager to learn and grow in your role. Your passion for technology drives you to stay updated with the latest trends and tools in the industry.

You possess a strong understanding of macOS, Windows, and various software systems, including Google Console and VMware. Your technical skills enable you to manage daily technology operations effectively, ensuring that networks, email, and software systems run smoothly. You are comfortable working with tools like Active Directory and are ready to tackle any challenges that come your way.

What you'll do

As a Field Service Technician at Dyopath, you will provide exceptional customer support through phone, email, and onsite interactions. Your primary responsibility will be to manage daily technology operations, including networks, email, and software systems. You will support macOS, macOS Server, Windows Desktop/Server, iOS devices, Google Console, and VMware, ensuring that all systems are functioning optimally.

You will install and configure desktop computers, servers, printers, and related hardware, troubleshooting any issues that arise. Your role will involve working closely with team members to ensure that all technology needs are met efficiently and effectively. You will also have the opportunity to grow and thrive within the company, as Dyopath invests in your development through certifications and training.

What we offer

At Dyopath, we believe in turning daily work into meaningful impact through our L.O.V.E. philosophy—Living Our Values Every Day. We offer a collaborative and upbeat environment where achievements are celebrated, and you will have the chance to grow and thrive in your career. Our benefits include medical, dental, and vision coverage, life insurance, a 401(k) with company match, and various paid holidays. We encourage you to apply even if your experience doesn't match every requirement, as we value passion and a willingness to learn.