About Eleks
Custom software solutions that drive business success
Key Highlights
- Headquartered in Sharjah, UAE with a global presence
- Serves over 500 clients in fintech, healthcare, and logistics
- Employs between 1,000 and 5,000 professionals
- Focus on AI/ML and cloud computing technologies
ELEKS is a leading software engineering and consulting company headquartered in Sharjah, UAE, with a strong presence in the global market. Specializing in custom software solutions, ELEKS serves over 500 clients across various industries, including fintech, healthcare, and logistics. The company has...
🎁 Benefits
ELEKS offers competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements to support work-life balance....
🌟 Culture
ELEKS fosters a culture of innovation and collaboration, encouraging employees to take ownership of projects and embrace new technologies. The company...
Overview
Eleks is seeking an Operations Engineer to support a global technology company developing a large-scale cloud-based platform. This role involves ensuring secure, reliable, and highly available systems operating at a global scale.
Job Description
Who you are
You are an Operations Engineer with a strong understanding of cloud-based systems and a passion for ensuring operational excellence. You thrive in environments that require secure and reliable systems, and you have experience working with large-scale platforms that serve millions of users. Your ability to collaborate with cross-functional teams makes you an asset in any project.
You have a proactive approach to problem-solving and are comfortable working in a remote setting. You understand the importance of maintaining high availability and reliability in systems, and you are committed to delivering quality support to clients. Your experience in customer support or operations will help you excel in this role.
What you'll do
In this role, you will be responsible for supporting the operations of a large-scale cloud-based platform. You will work closely with the customer support team to ensure that systems are functioning optimally and that any issues are resolved promptly. Your role will involve monitoring system performance, troubleshooting issues, and collaborating with engineering teams to implement improvements.
You will also engage with clients to understand their needs and provide solutions that enhance their experience with the platform. Your contributions will help maintain the high standards of security and reliability that the company is known for. You will be part of a dynamic team that values innovation and continuous improvement.
What we offer
We offer a flexible remote work environment that allows you to balance your professional and personal life. You will have the opportunity to work with a diverse team of professionals dedicated to creating impactful technology solutions. As part of Eleks, you will be involved in projects that make a difference for millions of users worldwide, contributing to a culture of excellence and collaboration.
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