Emplifi

About Emplifi

Transforming customer engagement with AI-driven insights

🏒 TechπŸ‘₯ 501-1000 employeesπŸ“… Founded 1995πŸ“ Easton, Columbus, OHπŸ’° $34m⭐ 3.3
B2BEnterpriseMarketingCustomer serviceSaaSCloud Computing

Key Highlights

  • 7,000+ clients including Delta Air Lines & Ford Motor Company
  • $34 million raised in Series B funding
  • Headquartered in Easton, Columbus, OH
  • Offers cloud products for social media management

Emplifi is an AI-powered customer engagement platform headquartered in Easton, Columbus, OH, that helps brands enhance their customer experience across social media. With over 7,000 clients including Delta Air Lines and Ford Motor Company, Emplifi offers a suite of cloud products designed to optimiz...

🎁 Benefits

Emplifi offers competitive salaries, equity options, flexible remote work policies, and generous PTO to promote work-life balance. Employees also bene...

🌟 Culture

Emplifi fosters a culture of innovation and adaptability, focusing on data-driven insights to enhance customer experiences. The company values collabo...

Overview

Emplifi is seeking a Director of Engineering to lead one of their key Engineering Pods through a transition to an AI-Native operational model. You'll work closely with domain experts to ensure engineering teams effectively deliver value through AI strategies. This role requires strong leadership and strategic execution skills.

Job Description

Who you are

You are a strategic, people-first leader with a strong understanding of AI and its implications for engineering operations. You possess an AI Mindset, recognizing that AI is not just a tool but a transformative way of operating. Your experience in guiding teams through transitions equips you to bridge the gap between engineering potential and business reality. You thrive in collaborative environments, working alongside domain experts to drive initiatives forward. Your problem-solving skills enable you to unblock teams and ensure projects progress without getting stuck in analysis paralysis.

You have a proven track record of strategic execution, focusing on eliminating friction and maintaining momentum in projects. Your ability to champion an AI mindset and culture within the organization fosters an environment where innovation can flourish. You understand the importance of aligning cross-departmental efforts and proactively address misalignments to keep projects on track. You are committed to creating a workplace where everyone feels valued and empowered to contribute.

What you'll do

In this role, you will lead one of Emplifi's key Engineering Pods, guiding the team through a transition to an AI-Native operational model. Your primary responsibility will be to ensure that strategic initiatives move swiftly from exploration to production, avoiding the pitfalls of endless proofs of concept. You will work closely with a dedicated group of domain experts, including a Portfolio/FinOps Lead and Quality Engineering Lead, to drive projects forward and deliver tangible results.

You will champion the AI mindset within the organization, promoting a culture of innovation and collaboration. Your leadership will be crucial in aligning engineering efforts with business objectives, ensuring that the teams not only build technology but also deliver real value through their work. You will be the driving force behind strategic initiatives, helping to eliminate barriers and facilitate progress across departments.

What we offer

Emplifi provides a supportive and inclusive environment where every employee has the opportunity to thrive. We encourage applications from individuals of all backgrounds and experiences. You will have the chance to work with a talented team of professionals dedicated to pushing the boundaries of technology and innovation. Join us in shaping the future of AI-driven engineering operations.

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