Account Manager • Senior

Who you are

You have a strong background in account management, particularly within the local government sector, and understand the unique challenges these organizations face. Your customer-oriented approach allows you to build lasting relationships and collaborate effectively with diverse teams. You possess a deep understanding of geospatial technology and its applications, enabling you to provide valuable insights to clients. You are skilled at identifying key stakeholders and navigating complex organizational structures to drive engagement and adoption of technology solutions.

You thrive in environments where you can apply your strategic thinking to develop and implement location strategies for large, complex organizations. Your ability to articulate the value of technology solutions helps you create new opportunities within high-level accounts. You are comfortable presenting at trade shows, workshops, and seminars, showcasing your expertise and promoting Esri's offerings. You understand the intricacies of customer budgeting and acquisition processes, allowing you to effectively guide clients through their decision-making journeys.

Desirable

Experience in the geospatial technology field is a plus, as is familiarity with local government operations. You are a collaborative team player who enjoys working with others to achieve common goals. Your passion for customer success drives you to continuously learn and grow in your role, ensuring that you remain a trusted advisor to your clients.

What you'll do

In this role, you will be responsible for building and nurturing relationships with local government clients. You will prospect, develop, and implement location strategies that address the unique needs of large organizations. Your focus will be on creating new opportunities and deepening existing relationships to enhance the adoption of Esri technology. You will participate in and present at various industry events, sharing your knowledge and insights with potential clients and stakeholders.

You will work closely with your team to understand customer needs and demonstrate the relevance of geospatial technology in addressing their challenges. By identifying key stakeholders and business drivers within organizations, you will gain access to executive decision-makers and influence their technology adoption strategies. Your role will involve understanding complex customer budgeting and acquisition processes, ensuring that you can effectively guide clients through their purchasing decisions.

What we offer

Esri provides a supportive culture that encourages creativity and collaboration. You will have the opportunity to work with a dedicated team focused on helping local government clients succeed. The role is remote eligible, allowing you to work from anywhere in the United States while being part of a dynamic and innovative organization. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.