About Ethena
Transforming compliance training for modern workplaces
Key Highlights
- $50.4 million raised in Series A funding
- Major clients include Netflix, Figma, and Zendesk
- Headquartered in Chelsea, New York, with 21-100 employees
- Innovative micro-learning approach to compliance training
Ethena is a compliance training platform headquartered in Chelsea, New York, focused on enhancing company culture through effective training solutions. With $50.4 million in Series A funding, Ethena has attracted major clients like Netflix, Figma, and Zendesk. The platform utilizes micro-learning te...
🎁 Benefits
Ethena offers comprehensive health coverage with 100% premium coverage for employees and dependents, 12 weeks of paid parental leave for all parents, ...
🌟 Culture
Ethena fosters a unique culture centered around micro-learning, making compliance training more engaging and less disruptive. The company values trans...
Overview
Ethena is hiring a Mid-Market Account Manager to drive customer success and engagement. You'll work closely with clients to ensure they receive the best compliance training solutions. This position requires experience in account management and a strong understanding of customer needs.
Job Description
Who you are
You have a proven track record in account management, ideally within the SaaS or compliance training sectors — you understand the nuances of customer engagement and how to build lasting relationships. Your ability to communicate effectively with diverse stakeholders ensures that you can advocate for your clients while aligning with company goals.
You thrive in a collaborative environment and enjoy working with cross-functional teams — your experience has taught you the importance of empathy and understanding in building strong partnerships. You are data-driven and can leverage insights to inform your strategies and decisions.
What you'll do
As a Mid-Market Account Manager at Ethena, you will be responsible for managing a portfolio of clients, ensuring they are satisfied with our compliance training solutions. You will engage with clients to understand their unique needs and challenges, providing tailored solutions that enhance their training experience.
You will collaborate with internal teams to ensure that client feedback is incorporated into our product development process, helping to shape the future of our offerings. Your role will involve regular check-ins with clients to assess their satisfaction and identify opportunities for upselling additional services.
You will also analyze client data to track engagement and success metrics, using this information to drive improvements in our training programs. Your insights will be crucial in helping Ethena maintain its high customer renewal rates and overall satisfaction.
What we offer
At Ethena, we value diversity and encourage a culture of feedback and ownership. You will be part of a team that is dedicated to making compliance training accessible and effective for organizations of all sizes. We offer competitive compensation and the opportunity to work in a fast-growing company that is making a significant impact in the compliance training space.
Join us in our mission to transform compliance training and help organizations thrive in their compliance efforts. We believe in the importance of work-life balance and provide flexible working arrangements to support our team members.
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