Customer Operations • Entry-Level

Who you are

You are a motivated individual who thrives in a customer-centric environment. With a passion for fashion and sustainability, you understand the importance of delivering a best-in-class store experience. You are eager to connect with customers and help them find the perfect products that align with Everlane's mission of transparency and ethical sourcing. You take pride in your work and are committed to exceeding individual goals while fostering a positive atmosphere in the store. You are a team player who shows up with optimism and enthusiasm, inspiring others around you.

You possess strong interpersonal skills that allow you to build emotional and social connections within the store environment. Your curiosity drives you to gain a deep understanding of customer needs, enabling you to deliver tailored solutions that exceed expectations. You approach challenges with a sense of urgency and high energy, ready to take on opportunities that come your way. You are adaptable and can work in various aspects of the business, contributing to the overall success of the team.

What you'll do

As a Part-Time Ambassador at Everlane, you will be the face of the brand, responsible for bringing the company's values to life for customers. Your primary goal is to create a welcoming and engaging store experience that leaves a lasting impression on visitors. You will assist customers in styling and selecting products, ensuring they feel confident and satisfied with their choices. Your role will involve actively listening to customer feedback and using that information to enhance their shopping experience.

You will work closely with your team to maintain a positive store environment, collaborating to achieve individual and collective goals. Your responsibilities will include educating customers about Everlane's mission and the sustainable practices behind the products. You will also participate in store events and initiatives that promote community engagement and brand awareness. Your ability to connect with customers and foster relationships will be key to your success in this role.

What we offer

Everlane is committed to creating a supportive and inclusive workplace where all team members can thrive. As a Part-Time Ambassador, you will have the opportunity to work in a dynamic retail environment that values ethical practices and sustainability. You will gain valuable experience in customer service and retail operations, with the potential for growth within the company. Everlane offers a flexible schedule to accommodate your needs while providing a platform for you to make a positive impact in the community.