Customer Support • Entry-Level

Who you are

You are a dynamic presence on the floor and behind-the-scenes, thriving in a fast-paced environment. You have a keen sense of style and keep up with the latest trends, which allows you to give exceptional styling recommendations to customers. You understand the importance of building personalized relationships with customers, acquiring loyalty to the brand through your authentic interactions. You are a team player who shows up with optimism and enthusiasm, positively influencing those around you. You take pride in your work and hold yourself accountable for your performance, always maintaining a customer-first mindset.

What you'll do

As a Style Ambassador at Everlane, you will be responsible for curating an elevated shopping experience that brings the brand's mission and values to life. You will guide customers through their journey, serving as both a brand historian and a personal stylist. Your role will involve leveraging product knowledge to actively sell and style products, offering fit advice to ensure customer satisfaction. You will also maintain store environment standards, process purchases, returns, and exchanges, and take on opportunities and challenges with a sense of urgency and high energy. Your contributions will help create a welcoming atmosphere that encourages customer loyalty and enhances the overall shopping experience.

What we offer

Everlane is committed to partnering with ethical factories and using sustainably sourced materials, making your role impactful in promoting conscious luxury. You will be part of a motivated team that values collaboration and personal growth. While specific benefits are not detailed, you can expect a supportive work environment that fosters your development and aligns with the company's mission.