Customer Operations • Entry-Level

Who you are

You are a customer-focused individual who enjoys serving others and is passionate about the products you represent. As an Ambassador at Everlane, you thrive in a fast-paced environment and are eager to foster a positive atmosphere for customers. You take pride in your work and are committed to exceeding individual goals while inspiring others through connection and education. You understand the importance of emotional and social connections within the store environment and recognize the value that diverse perspectives bring to the team.

You approach challenges with a sense of urgency and high energy, demonstrating accountability for your performance. Your curiosity drives you to gain a strong understanding of customer needs, allowing you to deliver customer-centric solutions that exceed expectations. You are a team player who shows up with optimism and enthusiasm, positively influencing those around you.

What you'll do

As a Part-Time Ambassador, you will be responsible for bringing Everlane's mission and values to life for customers. Your primary goal is to create a best-in-class store experience that leaves a lasting positive impact on every visitor. You will engage with customers, helping them style products and providing insights into the brand's commitment to ethical practices and sustainability. Your role will involve fostering emotional connections with customers, ensuring they feel valued and understood during their time in the store.

You will take on various responsibilities within the store, adapting to the fast-paced environment and collaborating with your team to achieve shared goals. Your ability to connect with customers and provide exceptional service will be key to your success in this role. You will also participate in team meetings and contribute to a positive store culture, recognizing the importance of teamwork and collaboration in achieving Everlane's objectives.

What we offer

Everlane is committed to creating a supportive and inclusive work environment where every team member can thrive. As a Part-Time Ambassador, you will have the opportunity to work with a team of motivated individuals who share a passion for ethical fashion and sustainability. You will receive training and support to help you excel in your role, along with opportunities for personal and professional growth within the company. Join us in making a positive impact on the retail experience and contributing to a brand that values transparency and ethical practices.