Customer Operations • Entry-Level

Who you are

You are a motivated individual who thrives in a customer-focused environment. With a passion for sustainable fashion, you understand the importance of delivering a best-in-class store experience. You enjoy serving others and are eager to inspire customers through connection and education. You are a team player who shows up with optimism and enthusiasm, positively influencing those around you. You are curious and eager to gain a strong understanding of customer needs to deliver solutions that exceed expectations. You take pride in your work and are committed to taking ownership of your performance.

What you'll do

As an Ambassador at Everlane, you will be responsible for bringing the brand to life for customers. Your primary goal is to create a positive impact on every customer's experience in the store. You will foster emotional and social connections within the store environment and community, ensuring that every visitor feels welcomed and valued. You will take on challenges with a sense of urgency and high energy, always looking for opportunities to enhance the customer experience. Your role will involve styling customers and helping them find the right products that align with their values and needs. You will work collaboratively with your team to achieve individual and collective goals, contributing to a positive and engaging store atmosphere.

What we offer

Everlane is committed to creating a supportive and inclusive work environment. As a part-time Ambassador, you will have the opportunity to work with a team that shares your values and passion for ethical fashion. You will gain valuable experience in retail operations and customer service, all while promoting a brand that prioritizes sustainability and transparency. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.