Fraud Operations Specialist • Mid-Level

Who you are

You have experience in fraud operations or a related field, demonstrating a keen eye for detail and a strong analytical mindset. You are comfortable working in a fast-paced environment and can manage multiple tasks efficiently. Your communication skills are excellent, allowing you to collaborate effectively with team members and stakeholders. You are adaptable and can thrive in a remote work setting, ensuring that you meet the required evening hours. You understand the importance of customer satisfaction and are committed to maintaining high standards in fraud detection and prevention.

What you'll do

As a Fraud Operations Specialist, you will join a growing team dedicated to investigating and mitigating fraud risks. Your primary responsibility will be to conduct regular fraud investigations, analyzing patterns and trends to identify potential threats. You will collaborate with other departments to enhance the overall customer experience and ensure that fraud detection measures are effective. You will also be involved in developing and implementing strategies to improve fraud prevention processes, leveraging AI-driven solutions to enhance efficiency. Your role will require you to stay updated on industry trends and best practices in fraud operations, ensuring that Extend remains at the forefront of fraud detection technology.

What we offer

Extend provides a supportive and collaborative work environment, where you will work alongside a diverse team of professionals. We offer competitive salaries based on experience, along with comprehensive medical, dental, and vision benefits. As part of an early-stage startup, you will have the opportunity to earn stock options and participate in our generous paid time off policy. Additionally, we provide a 401(k) plan with financial guidance from Morgan Stanley, ensuring that you have the resources you need to plan for your future.