Account Manager • Lead

Who you are

You have extensive experience in account management, ideally with a focus on driving growth and maintaining strong relationships with strategic accounts. Your strategic thinking and solution-oriented approach enable you to navigate complex challenges effectively. You are detail-oriented and analytical, with a proven track record of success in high-growth environments. You thrive in collaborative settings, working closely with executive leadership and cross-functional teams to enhance account management effectiveness.

You are passionate about your work and possess the ability to deal with ambiguity, making data-driven decisions that align with the company's goals. Your strong communication skills allow you to articulate strategies clearly to various stakeholders, ensuring alignment and collaboration across departments. You are a self-starter who takes initiative and drives projects forward with minimal oversight.

What you'll do

In this role, you will lead the Account Management team at ezCater, focusing on driving growth with top accounts. You will collaborate with executive leadership and Sales leaders to enhance account management effectiveness and accelerate revenue growth. Your responsibilities will include developing and optimizing account plans, leading weekly business reviews, and enabling target setting across the team. You will partner with key stakeholders in Marketing, Finance, and Analytics to streamline processes and ensure that account management strategies are aligned with overall business objectives.

You will be responsible for maintaining and deepening relationships with strategic accounts, ensuring that their needs are met and that they receive exceptional service. Your strategic insights will help identify opportunities for growth and improvement within the account management function. You will also play a key role in mentoring and developing your team, fostering a culture of collaboration and high performance.

What we offer

At ezCater, we offer a dynamic work environment where you can make a significant impact. You will have the opportunity to work with a talented team dedicated to transforming the food for work experience. We value diversity and encourage applicants from all backgrounds to apply. Our company culture promotes collaboration, innovation, and continuous improvement, ensuring that you have the resources and support needed to succeed in your role.