About Faculty
Empowering businesses with AI-driven insights
Key Highlights
- Raised $52.7M in Series A funding
- Headquartered in Old Street, London, UK
- Works with clients like Samsung, BBC, and Just Eat
- Developed Frontier, a Design Intelligence platform
Faculty, headquartered in Old Street, London, specializes in AI solutions for public and private sectors, working with clients like Samsung, the BBC, and Just Eat. The company has raised $52.7 million in Series A funding and employs between 201-500 people. Their flagship product, Frontier, is a Desi...
🎁 Benefits
Faculty offers hybrid working arrangements, equity options for employees, unlimited holidays, and comprehensive health coverage including private heal...
🌟 Culture
Faculty emphasizes a results-driven culture where employees are trusted to manage their own work schedules. The company values collaboration and innov...
Overview
Faculty is hiring a Customer Director (National Security) to lead AI initiatives for government clients. You'll leverage AI to drive improvements in public services. This role requires experience in customer operations and a strong understanding of AI applications.
Job Description
Who you are
You have a strong background in customer operations, ideally with experience in the public sector or national security. Your expertise in leveraging AI technologies to drive improvements in public services sets you apart. You are intellectually curious and eager to innovate in the field of AI, understanding its potential to transform government operations.
You possess excellent communication skills, allowing you to effectively engage with clients and stakeholders at all levels. Your ability to build relationships and trust with government clients is crucial, as you will be working closely with them to implement AI solutions that benefit individual citizens and the public good.
You are adaptable and open to working on-site with clients when necessary, demonstrating your commitment to delivering impactful results. Your experience in managing customer relationships and understanding their needs will enable you to drive successful AI initiatives.
Desirable
Experience with UK Security Clearance (SC) is a plus, as it may be required for certain government projects. Familiarity with the challenges and opportunities in the national security sector will enhance your ability to contribute effectively.
What you'll do
As the Customer Director, you will lead the Government and Public Services business unit, focusing on leveraging AI to enhance public services. You will work with a diverse range of clients, including government agencies, to inform strategic decisions and optimize operations.
Your role will involve collaborating with cross-functional teams to develop and deploy AI solutions that address critical challenges faced by government clients. You will be responsible for driving user-centric AI initiatives that improve service delivery and enhance citizen engagement.
You will also play a key role in shaping the strategic direction of the business unit, identifying opportunities for growth and innovation in the AI space. Your leadership will be essential in fostering a culture of collaboration and excellence within the team.
What we offer
Faculty provides a dynamic work environment where you can make a real impact through AI. We offer flexible working arrangements, allowing you to balance your professional and personal commitments. You will have access to coaching and development opportunities to enhance your skills and advance your career.
Join us in our mission to harness the power of AI for the public good, and be part of a team that is dedicated to making a positive legacy through technology. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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