Solutions Engineer • Senior

Who you are

You have a strong background in solutions engineering, particularly in pre-sales environments, where you've successfully engaged with clients to understand their needs and demonstrate how AI solutions can meet those needs. Your experience includes working with AI technologies and understanding their implications on business processes and user trust. You possess excellent communication skills, allowing you to articulate complex technical concepts to both technical and non-technical stakeholders.

You are passionate about AI and its potential to transform industries, and you understand the importance of building trust in AI applications. Your ability to collaborate with cross-functional teams, including engineering and product management, enables you to effectively contribute to the development of solutions that align with client requirements. You thrive in a fast-paced environment and are motivated by the opportunity to make a significant impact in the AI space.

What you'll do

As a Senior Solutions Engineer at Fiddler AI, you will play a crucial role in the pre-sales process by engaging with potential clients to understand their challenges and demonstrate how Fiddler's AI solutions can address those challenges. You will work closely with the sales team to develop tailored presentations and demonstrations that highlight the value of our platform. Your technical expertise will be essential in answering client questions and providing insights into the deployment of trustworthy AI solutions.

You will also collaborate with engineering and product teams to ensure that client feedback is incorporated into product development, helping to shape the future of our offerings. Your role will involve conducting workshops and training sessions for clients to help them understand how to effectively use our platform and implement responsible AI practices. You will be a key advocate for our clients, ensuring their needs are met and that they have a positive experience with our solutions.

What we offer

At Fiddler AI, you will join a mission-driven team focused on building trust in AI. We offer a collaborative work environment where your contributions will directly impact the success of our clients and the growth of our company. You will have the opportunity to work with cutting-edge AI technologies and be part of a rapidly growing startup that values innovation and creativity. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse perspectives lead to better solutions.