About Figma
The design platform for seamless team collaboration
Key Highlights
- Valued at $12.5 billion after Series E funding
- Raised $749.1 million from top investors
- Headquartered in Union Square, San Francisco, CA
- Thousands of customers including Airbnb, Dropbox, and Microsoft
Figma is a web-based design platform that empowers cross-functional teams to collaborate seamlessly on product design projects. Founded in 2012 and headquartered in Union Square, San Francisco, Figma has raised $749.1 million in funding from investors like General Catalyst and Andreessen Horowitz, a...
🎁 Benefits
Figma offers generous benefits including equity, parental leave, mental health support, and a learning & development stipend. Employees enjoy recharge...
🌟 Culture
Figma fosters a collaborative culture with its unique Multiplayer mode, enabling real-time design collaboration akin to Google Docs. The company prior...
Skills & Technologies
Overview
Figma is hiring an IT Operations Specialist to provide IT support and innovative solutions for their team in Singapore. You'll assist with onboarding, manage SaaS applications, and streamline IT processes. This role requires 2+ years of experience in IT support.
Job Description
Who you are
You have 2+ years of experience in IT support roles, where you've developed a strong understanding of managing SaaS applications like Okta. Your familiarity with Mac environments allows you to provide exceptional support to users, ensuring they have a seamless experience. You thrive in a collaborative setting, assisting diverse teams across multiple regions and are adept at troubleshooting day-to-day IT issues. Your problem-solving skills enable you to develop creative solutions for new IT challenges that arise, making you a valuable asset to the team.
You are passionate about technology and enjoy helping others navigate IT systems. Your experience in asset management and device refreshes equips you to handle the logistics of maintaining hardware and peripherals efficiently. You understand the importance of onboarding new hires and work diligently to ensure they have minimal issues on their first day. Your proactive approach to IT operations helps streamline processes and create more bandwidth for the team.
What you'll do
As an IT Operations Specialist at Figma, you will be the point of contact for all IT-related matters in the APAC region. You will provide outstanding support to Figmates, ensuring they have the tools and resources they need to succeed. Your role will involve triaging tickets and resolving day-to-day IT issues, which will require you to be hands-on and responsive to user needs. You will also support onboarding efforts, ensuring that new hires are set up with minimal issues on their first day.
In addition to providing support, you will work on innovative automations to streamline IT processes, enhancing efficiency across the organization. Your responsibilities will include assisting with asset management and device refreshes for laptops and peripherals in the APAC region. You will be expected to develop creative solutions for new IT problems that arise, contributing to a culture of continuous improvement within the IT team.
What we offer
Figma offers a collaborative work environment where you can grow your skills and make a significant impact on the organization. You will have the opportunity to work with a diverse team of professionals who are dedicated to making design accessible to all. Figma values creativity and innovation, and you will be encouraged to bring your ideas to the table. The role is based in Singapore, providing you with a chance to work in a vibrant city known for its dynamic tech scene. Join us at Figma and help shape the future of design and collaboration.
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