Program Manager • Mid-Level

Who you are

You have a strong background in program management, particularly in onboarding or training environments — you've successfully designed and implemented training programs that enhance employee performance and engagement. Your experience includes collaborating with subject matter experts to create effective learning materials that resonate with diverse audiences. You understand the importance of aligning training initiatives with organizational goals and sales strategies, ensuring that new hires ramp up quickly and effectively.

You are an innovative thinker who enjoys exploring new methods of content delivery — you have a knack for creating engaging learning experiences that cater to different learning styles. Your ability to analyze feedback and iterate on training content means you are always looking for ways to improve the onboarding process. You thrive in collaborative environments and are comfortable facilitating sessions, ensuring that all participants feel included and engaged.

What you'll do

As the Sales Onboarding Program Manager at Figma, you will design, build, and iterate a scalable curriculum for onboarding new sales hires across various segments and geographies. You will ensure that the onboarding experience aligns with Figma’s sales strategy and objectives, playing a critical role in shaping the experience of new sales hires. You will act as a back-up facilitator for onboarding sessions led by our onboarding trainers, ensuring a seamless experience for all participants.

You will create and maintain onboarding content in partnership with subject matter experts, ensuring that it aligns with the way people prefer to learn. Your focus will be on innovating how content is delivered to create engaging and impactful learning experiences. You will also be responsible for powering a standout onboarding experience that can scale operationally, ensuring that new hires feel supported and equipped to succeed in their roles.

What we offer

Figma offers a collaborative and inclusive work environment where creativity and innovation are encouraged. You will have the opportunity to shape the future of design and collaboration while working with a team of passionate individuals. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making design accessible to all and help us empower teams to streamline workflows and work together in real time from anywhere in the world.